Report: #161289

Complaint Review: CompUSA

  • Submitted: Wed, October 19, 2005
  • Updated: Wed, October 19, 2005
  • Reported By: Mesa Arizona
  • CompUSA
    10330 N. 90th Street
    Scottsdale, Arizona
    U.S.A.

CompUSA Ripoff Refuses to honor rebates Scottsdale Arizona

Show customers why they should trust your business over your competitors...

This comany has refused to honor a rebate. I waited 12 weeks before following up. After I inquired, I was told that a 3rd party handles all these requests, and given an 800# to call. The people at the rebate center were very nice, but could not help. They had no record of my rebate. My ONLY option was to resubmit all the required information (impossible since the rebate required ORIGINAL Upc codes and recipits). CompUSA has taken the line that, it isn't our fault, the mail must have done it, it's our vendor's fault.... and on and on. Long and short, they advertise a rebate, and won't stand behind it at all. Makes you wonder what would happen with faulty computer products, doesn't it??

Christopher
Mesa, Arizona
U.S.A.
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This report was posted on Ripoff Report on 10/19/2005 09:45 AM and is a permanent record located here: http://www.ripoffreport.com/reports/compusa/scottsdale-arizona-85258/compusa-ripoff-refuses-to-honor-rebates-scottsdale-arizona-161289. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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