Complaint Review: Computer Clinic - Sterling Virginia
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- Author Confirmed
- Computer Clinic 21430 Cedar Dr Sterling, Virginia U.S.A.
- Phone: 703-444-0077
- Web:
- Category: Computer Service & Repair
Computer Clinic Ruined my business and cost me lots of money!!!! Sterling Virginia
*Consumer Comment: 32 gb
*Consumer Comment: Computer repair shops are not responsible for losts data. Perform regular backups.
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This is the worst place to get your computer fixed. I took my computer in to have my motherboard replaced only to get it home and the computer would not work. I took it back and the owner diagnosed it as having a totally different problem; a bad hard drive is what he said this time (I was charged $95 for this diagnosis even though he promised he would NOT charge me since I had to bring it back) Well I then, being the fool that I am, allowed him to replace my hard drive which cost me an extra $200.00. I had to take it back two more times after it did not start up and when it finally did I found out that he DID NOT PUT MY OLD INFO ON MY NEW HARD DRIVE!! Not only that but he actually threw my old hard drive away!!! Every person with common sense knows that people's hard drives these days contain an infinite amount of valuable info! He never even asked me if I wanted it back and had the audacity to say "transferring the information would have been too costly for me!" What a #@*%#@! That hard drive contained all of my business information and a million pictures of my children and family which can never be replaced! I am in the process of suing that *#!@*! I am also filing a complaint with the BBB! Do NOT ever go there.
Trisha
Sterling, Virginia
U.S.A.
This report was posted on Ripoff Report on 01/26/2009 08:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/computer-clinic/sterling-virginia-20164/computer-clinic-ruined-my-business-and-cost-me-lots-of-money-sterling-virginia-416595. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
32 gb
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Tuesday, January 27, 2009
""There are no USB flash drives which can store 32GB""
Actually, there are several 32 GB flash drives on the market. Also, Luxio claims to have a 64 GB flash drive available.
#1 Consumer Comment
Computer repair shops are not responsible for losts data. Perform regular backups.
AUTHOR: Wilson - (U.S.A.)
SUBMITTED: Tuesday, January 27, 2009
The people at Computer Clinic may be incompetent and I am not defending them, but computer users need to take some responsibility for lost data.
1. I am curious as to why the motherboard needed to be replaced?
2. Many computer repair services including Best Buy/Geek Squad will state in their Terms & Conditions of service that they are not responsible for lost data.
3. The reason Computer Clinic could not transfer your data and pictures from your harddrive to the new hard drive could be because the old hard drive was damaged. To recover data from damaged hard drives is costly and time consumer considering on average, many people will have 5GB - 40GB (gigabytes) of data. Data recovery services charge hundreds of dollars to recover data from damaged hard drives depending on the amount of data to be recovered and they require another hard drive to transfer the data to.
Automobile repair shops and dry cleaning shops usually have signs stating they are not responsible for lost or missing items.
4. You should have backed up your data inlcuding business information and familly pictures to an external backup hard drive or USB flash drives. There are no USB flash drives which can store 32GB.
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