Complaint Review: Computergeeks.com - Oceanside California
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- Author Not Confirmed
- Computergeeks.com 1890 Ord Way Oceanside, California U.S.A.
- Phone: 760-726-7700
- Web:
- Category: Computer Dealers
Computergeeks.com e-machines consumer rip-off fraud Oceanside California
*Consumer Comment: They are not a ripoff
*Consumer Comment: For Techs only
*Consumer Suggestion: I have an excellent purchasing relationship with the Computergeeks.
*Consumer Suggestion: They are not a Fraud
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I bought a computer from Computergeeks.com which offers discount products online. the computer (an E-machine) arrived and would not boot. I called Computer Geeks. They would not support the product even though thier sales policy says they will support all products and have a 30 day return policy.
I called e-machines and one of two different tech guys told me that the serial number of the dead machine in my possesion did not match the model number that I supposedly purchased but that the model number was a T1855 which is a much lower end machine. Anyway, they sent a new video card which was supposed to solve the problem. It didn't.
I'm now on my 12th customer service call. I have the machine boxed up and ready to send back but neither e-machines or computergeeks will take it back and refund my money.
I say stay away from these two companies they are nothing but frauds.
Marge
Corvallis, Oregon
This report was posted on Ripoff Report on 09/16/2002 10:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/computergeekscom/oceanside-california-92056/computergeekscom-e-machines-consumer-rip-off-fraud-oceanside-california-30131. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 Consumer Comment
They are not a ripoff
AUTHOR: The Electronic Geeks - (United States of America)
SUBMITTED: Thursday, March 18, 2010
I use ComputerGeeks.com (geeks.com) for my computer service The Electronic Geeks all the time. I have nothing but praise for them. They work well with me and my company. All of their products have been as described and work well.
#3 Consumer Comment
For Techs only
AUTHOR: Jordo's - (U.S.A.)
SUBMITTED: Wednesday, March 26, 2003
I also purchased over $2,000 worth of products Through my buisness Jordo's Computer Services, and they ARE DESEIGHNED FOR TECHNICIANS AND HOBBIESTS. thats why there called computer geeks. they come without drivers, Operating systems and software.
#2 Consumer Suggestion
I have an excellent purchasing relationship with the Computergeeks.
AUTHOR: Timothy - (U.S.A.)
SUBMITTED: Monday, March 17, 2003
I have received nothing but outstanding service with this company. Any problems concerning an order are always addressed promptly. My orders are shipped in a timely manner and with great urgency on behalf of the comp.geeks staff. Computergeeks is definitely NOT A FRAUD. Anyone with limited knowledge in computer hardware and system construction probably shouldn't try booting a system without an OS(Marge the machine won't work without windows installed). Dell, Gateway are selling very inexpensive systems that are guaranteed to boot.
#1 Consumer Suggestion
They are not a Fraud
AUTHOR: Tyrome - ()
SUBMITTED: Saturday, September 28, 2002
I have had the best experience out of them. They are the only company that has honored the warranty on their products. I have to admit ALOT of the products they sell they DO NOT warranty personally. They are a Reseller not a warrantly provider. I send them equipment back, they issue a credit. I then order the same thing or another item. I have ordered over 10 items with 2 being problems but no problem with warranty.
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