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Report: #406929

Complaint Review: Computerrepair.com A.k.a Onforce.com - Lexington Maine

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  • Reported By: Euless Texas
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  • Computerrepair.com A.k.a Onforce.com 10 Maguire Rd - Building 2 Lexington, Maine U.S.A.

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INTRODUCTION
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Greetings every one, I am a fellow Onforce ex-technician, or better know as a "Service Pro" by Onforce. Onforce was my main source of income like many, and like many, I have become a statistic. Please allow me to explain in detail.

I joined Onforce in the later year of 2007. I continued working with the platform until being recently fired for assumptions.

Onforce demands rightfully that all tech's who use their service should maintain a high rating which is at least 5.5 out of 6 stars. I maintained a 5.9, really, because you just can not make everyone happy. I grosses $65,000 in the 2008 fiscal year, which I am very happy. By prior agreement Onforce takes 10%, which means I made Onforce $6,500.

THE STORY
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On December 29, 2008, I accepted a job from The Motopolis Group, a small small small company located in San Antonio, Texas. I also had recieved another job which placed me exactly 45 minutes from the job I accepted from the Motopolis Group. The job that I was working on only required me to change out a maintenance kit on a HP 4350, and for those of you savvy with printers, you know this only takes about 15 mins tops.

Well, I made a mistake by parking in what I later found out was a timed parking spot in the front of the high-rise building. It was only a 10 minute parking spot, apperantly well watched for violators. Needless to say, my car was towed, and I was messed up.

My cell phone and computer were in the car, so the only number I had was my wife, whom I called to come and pick me up to go and get my car from the pound. This took an estimated hour and a half. Mind you, I have missed my second appointment by now, but on my cell are the numbers to call the people I need to talk to.

I finally get my car, and log into my computer to check emails and make notifications, only to see an email from onforce stating that "Your Account as been suspended indefinitly due to "No Call/No Show."

I have never been late to any of the 300+ work orders I have completed all year, and maintained a 5.9 out of 6 star rating, and low and behold, I am fired.

I called to speak to someone, anyone, but I I got initially was voice mail. The next day, I tried to call and finally got someone, Keith, the individual who fired me.

So I explained to Keith what has happened, and he agreed to reinstate my account.

Then........

He placed me on hold. He picks back up the phone and says... I can not reactivate your account becuase I believe that you may be someone else.

I requested that he explain his logic. He states that you seem to be someone else we took off the platform and we need you to send in your Social Security Card, and Drivers License.

I immediately frowned upon this. I advised him that I was not emailing anything over the web or faxing anything like such through the fax. I have been through the identity theft thing once, and I NEVER WISH to revisit it.

But Keith does not care about that. He only wants these forms of crucial ID sent unsecurely over the internet to people I do not even know. How do I know I can trust Keith, let alone all the other people that work at Onforce?

The only thing that defrentiates a Criminal from someone who is not, is that the others were caught and some were lucky enough to not be caught.

So America, should I take the chance of having my credit screwed again just to prove to another stranger that I am who I said I am?

Is it fair to allow people to work on your platform for a year, never demanding the documentation they want now, and then fire them?

What if the comany you work for now hired you without ID and all, and then turn around and said, "You know, we are going to suspend you after working for us for a year or so, and doing a great job," "and by the way, we need to see some ID." Does any of this make any sense?

I say, there needs to be an authority for companies like this. Someone to govern these companies who have found a "GRAY" area in the Federal Work and Local State Laws for employment.

If there is anyone out there who would be willing to form an alliance to find a way to began a lobby to create a governance for the "Contractors" world, please do not hesitate to contact me.

Believe me when I say that I am not alone in this. Onforce, and so many other companies are doing this to people who depend on there platform as a source of income.

I have three children, and am well educated professional. I will survive, but there are so many who will not.

Sincerely,

L. M.
USN

P.S. A company can have a great captain, but it is only as sound as the sailors who execute the captians orders.

Lamar
Euless, Texas
U.S.A.

This report was posted on Ripoff Report on 01/01/2009 11:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/computerrepaircom-aka-onforcecom/lexington-maine-02421/onforcecom-onforce-a-company-who-lacks-business-ethics-lexington-maine-406929. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
5Consumer
0Employee/Owner

#6 Author of original report

Joe LeDuck - Lunatic in French! "LeDuck"

AUTHOR: The Professional - ()

POSTED: Saturday, April 26, 2014

It is clear by the name that you are either an immagrant, or from the back woods. I don't need your congratulations. LOL, this site is merely entertaining to me now. Five years later and a nice NASDAQ portfolio later, Onforce can put their face where the sun don't shine. Of course, management has changed at Onforce, so who knows, things may be better now. But I can tell you one thing, the fact that you found this post 5 years later indicates that not only your name sucks, but you are either under employed or unemployed. Get a life d***. And yes, you are a washed up employee with a tiny 401k or 401nay LOL. I on the other hand am an employer, and just got a 2014 S550 AMG. It would take you 20 years to save for that pocket change "Joe The Duck".

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#5 Consumer Comment

What a lunatic

AUTHOR: Joe LeDuck - ()

POSTED: Friday, April 25, 2014

I have to congratulate the original poster: that has to be the most long-winded pack of lies I have ever read.

 He wants you to believe he is a rich, powerful ubertech who is gifting us underlings by looking down his nose at us while he pontificates, all to our benefit.  But let's be honest: do you believe this nut's portrayal of himself?  Or does he come off as a creepy, shady lunatic whose head is just abuzzin' with conspiricy theories and delusions of grandeur?

 And c'mon, do you really (trying not to laugh here) believe that this guy is the "engineer" we wish we could hire; or that he would walk away from 65k/year just because he was asked to prove that he really is who he says he is?

 Prediction:  Mr. Ubertech, if he bothers to slither out from under his log and actually respond to this rebuttal, will announce that I, too am a member of this grand unified conspiracy of PR companies hired to protect Onforce.  But be kind and remember, the paranoid and those of unsound mind truly believe their delusions, so the irony is that in some respect this guy is telling the truth.

 But he's still a nutcase.  And how!

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#4 UPDATE EX-employee responds

Response to Nice Try....

AUTHOR: The Professional - (U.S.A.)

POSTED: Tuesday, March 17, 2009

After so many years of dealing with companies like yours who have the money to influence (PR) firms and media, it still does not change the baseline ethics of a company.

Your firm still sucks no matter how you put it. And the bottom line is, if your company is so just and great, why do you have more than one complaint?

Apparently I am not the only one who thinks your firm has business ethic issues, or else, this would be the only post you and anyone else would find.

Stop paying money to clean up the truth. The truth is, OnForce in whole may have great ideas and a great business plan, but some of the people who work for ONFORCE are stupid stupid people with an incredible sense of arrogance and moron like tendencies.

I look at every post sent to this web site, and low and behold some jerk has a way to slander the person who has the right to freedom of speech and how they feel.

OnForce, whether or not you pay the individuals who reply or not, it does not matter, but just like Prisim Pointe Technologies, another company who has made too many mistakes, you will suffer too, if you do not change your morals and ethics.

Sincerely,

An Engineer you wish you could hire.

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#3 Consumer Comment

Nice try

AUTHOR: The Truth - (U.S.A.)

POSTED: Friday, January 30, 2009

So I figured I would post this on the last day of a work week. Does that theoretically prove that I am not a PR guy? I guess using your reasoning it does, or do posts on Wednesday prove otherwise? Let me know.

I also didn't have to sift through hundreds of these, I only see 10, you were close, this time you are only 90% wrong. Nice improvement.

I was calling you out on education pertaining to proper unions advising against your proposed "alliance." I was not asking about your certs. Please respond only to direct quotes and not your interpretation of them.

You can buy and sell me? Really? I guess you can if I am to believe you are bringing in over 1 mil a year. Unfortunately I don't believe you, sorry probably stems from your 90% unsubstantiated crap rate.

In response to you talk to me when you are worth something comment. I am not sure what that means. I do know that this is coming from someone who gets kicked off of platforms for shady business dealings. At least I can take with me the knowledge that I have more value that that.

In closing no I am not a PR guy, yes I am a tech, yes I feel OnForce is beneficial, and no I still don't feel that within the parameters of a work agreement with OnForce that it infringes in any way on federal labor laws.

Anyhow good luck with you millions! Use it to pay off some towing fees.

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#2 Author of original report

To the Burlington, Massachusetts respondant...

AUTHOR: The Professional - (U.S.A.)

POSTED: Monday, January 19, 2009

Are you really a tech or do you work for Onforce PR firm?
--------------------------

Amazing, you actually consider that as an employee for Onforce, you could write that piece of art and make believers out of someone. As if I am to believe that as an Onforce Service Pro you received a work order by Onforce to look through hundreds of complaints and find THIS ONE, and was instructed to make a positive rebuttal about it? And you are calling me a liar? The mere fact that your reply occurred exactly the first day of the new business week theoretically proves that you are an employee for Onforce, possibly working in the PR department.

Address to your personal attack
------------------------------------
Let me make something clear to you sir, you called out my education and I quote, "If I am educated?" I have more current certifications and degrees in technology than you will ever have in your entire lifespan. I know more than you will desire to learn in a life time when it comes to technology. I design technology, I program technology, I believe in technology, I am technology. And like many other unfortunate QUALITY engineers that have been defrauded by the "Onforce Cartel" what you said clearly represents what you are.

Dear Sir, I can buy and sell your kind. Yes, I made 65K from Onforce, but that was merely a sixteenth of my alternate income.

You are suffering from an extreme case of hypnosis. There is nothing your empty ignorant words can prove different than what is being stated on this blog. Onforce is a horrible example of an un-managed grey area in the Federal work laws, and quickly becoming a true engineer's worst nightmare.

No/Call No/Show
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Conveniently out of three-hundred 6 star completed work orders, I just decided to no call no show on this call. Judgment call here that really makes no sense.

Validating Identity
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Dear Sir, as for your slick comment about proving my identity Talk when you are worth something, because right now as it stands, you obviously have nothing that anyone wants.

I don't know anything about Onforce?
------------------------------------
What is there to know, as it is shone, everyone is quickly learning about [your] their bad habits.

You, quality tech?
------------------
As an OnForce Tech I would like to express my gratitude to OnForce for keeping the integrity of the platform sound. Mass.
Let me tell you something mister, when you experience life [Onforce] and find that it is not fair, you will eat those words. Someone, somewhere is waiting to make your day. In the mean time, just sit back and relax under that umbrella of yours, because techs like you need it, you can't make it on your own.

Sincerely,

The Professional

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#1 Consumer Comment

I just dont believe anything you are saying; here is why,

AUTHOR: The Truth - (U.S.A.)

POSTED: Monday, January 05, 2009

Well it sounds to me that OnForce did the responsible thing for initially flagging you for a no call no show. You were a no call no show as you stated in your longwinded excuse for it. People who spend so much time explaining why they cant complete jobs they are contracted to do are normally lying. Beyond that it doesn't matter what the reason is you didn't show, or call! It is your responsibility to do so despite your long winded excuse.

Secondly, if you are earning 65K through OnForce and have been happily working away why are you so afraid to give them proof of identity? What the heck do you think is going to happen? Come on man, get it together, to me it sounds that OnForce is on to you and that you probably are the guy they suspect you are. Other than that are we really expected to believe that you are willing to throw 65K out the window because you suddenly don't trust them enough to give a license or a social security number? Who wants to steal your ID and pay for the parking tickets? No one at OnForce would do something that dumb, they are a reputable business. I am hoping the folks that read this can plainly see that you are lying! If I were making 65K a year and they wanted to prove my ID I would surely do so. OnForce has caught you in a lie and now you are backing away, full of excuses and no creditability. Good luck with that.

Also you don't seem to be an expert on State or Federal laws. In fact you prove you don't even know what you are talking about when it comes to OnForce. OnForce is not an employer! You don't work for them, you never did. They are a platform that provides work opportunities to quality techs. If you are not a quality, honest tech you will be suspended from that platform. That way the Techs like me with a great track record of quality work and honesty don't have to be affiliated with those shady techs that would bring a bad name to the platform. So good luck with your alliance, by the way there are proper Unions you could join. If you are as experienced and educated as you claim I am surprised that you not only didn't know that but are currently not a member of any. Or did they tow your truck away on that day also?

As an OnForce Tech I would like to express my gratitude to OnForce for keeping the integrity of the platform sound.

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