Report: #973149

Complaint Review: CONCEPTLENS

  • Submitted: Sat, November 24, 2012
  • Updated: Sat, November 24, 2012
  • Reported By: XIN — LONDON Other United Kingdom
    14 Princes Road
    14 Princes Road Liverpool, Select State/Province
    United States of America

CONCEPTLENS UK Lens not received after a month 14 Princes Road Liverpool , Other

*REBUTTAL Individual responds: Conceptlens

Show customers why they should trust your business over your competitors...

I made my order on 21 Oct, emailed the company immediately saying i had input the wrong address, and got an email to confirm its been dispatched on 29 Oct

After that, I can neither find information about my order on its website nor did i get replies from email.

And i tried to call the number on the website but it seemed not to be some number for Concept Lens just some random number. I am so angry I paid 75 pounds!!
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#1 REBUTTAL Individual responds


AUTHOR: Annonymous - ()


I have orderd contact lenses from the website conceptlens and it is now two weeks since I have not heard anything from them.  I pad around 20 pounds and either I want to have money back or recieved my contact lenses.  Please process this enquiry as soon as possible. 

Dont use this company in the future. 

 Thank you

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