Complaint Review: Connect Buy - Internet
- Connect Buy Internet USA
- Phone:
- Web: Via Amazon.com
- Category: Beauty Products
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I ordered an item from Connect Buy for my son for Christmas. ..a variety box of Old Spice bidy washes. I ordered this via Amazon under Prime, to take advantage of two day shipping. This item was ordered on Dec. 9th. Hiwever, I later got a confirmation that the item was preparing for shipment and to expect it between Dec 15th and Dec 20th. I accepted this, even though that didn't seem quite right for two say shipping. I kept watch on this, and finally got the confirmation that it had shipped, was on its way, and was expected to arrived by Dec 20th...so much for prime, right? I kept trying to track the item, but no tracking information was ever provided.
On December 20th, no package. December 21st, no package. I had already sent inquiries about where my item was, but got no answers. Finally, on December 22nd I received an email from Connect Buy stating that they had sent me a previous email that my item was on backorder and that now my item order was cancelled. Now first of all, had they sent me an email about this, I would have found an alternate source for the item, they did NOT. Second, why would the status say shipped amd on its way and give a date for arrival if it was on backorder? Lastly, why would they wait to do this until two days before Christmas and after I had made several inquiries? And then to make it all worse, I tried to post a bad review on Amazon about this, and was sent an emails stating that my review would not be posted. I guess they only qant good reviews, not honest ones!
This report was posted on Ripoff Report on 12/22/2016 11:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/connect-buy/internet/connect-buy-internet-1344957. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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