Connected Investors (Ross Hamilton) Suspended My Account . Would not give me a specific reason, when I inquired as to what I did so wrong.

They suspended my account a few days ago. I called them to inquire as to why. The lady could not help me. But, she took my name and contact number. She did give her opinion, upon my asking, as to what may have occurred. She said that they implemented a new system , and it may have detected something in my account. I asked the female representative if they give second chances, and she enthusiastically responded: "Oh yeah". Her demeanor verbally gave the impression that they would take care of this matter and that it happens all the time. I sent two, separate emails to them requesting reinstatement, after watching a video of the owner, Ross Hamilton, who said not to worry, they are cleaning up their page to remove scammers and yada yada. No one has ever gotten back to me, not one returned phone call, no email response, no text....nothing. I have never had an account suspended and I simply would like to know why, but they have blown me off. It comes off as standoffish, tired, tacky, tasteless and unprofessional.