• Report: #827668
Complaint Review:


  • Submitted: Tue, January 24, 2012
  • Updated: Tue, January 24, 2012

  • Reported By: judyd — aiken South Carolina United States of America
Internet United States of America

connecttech att tech support scam United States of America, Internet

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 AT+T has found yet another way to rip off it's customers,when you're in a bind they throw you in the bloody waters of connect tech. my husbands' business is all online through a cysco vpn- all is well until last week when he couldn't log on."no work- no money". he calls his tech support people based at his company and they tell him it's a provider problem.

when he calls at+t they threw him to connect tech ,they can solve the problem for an additional 10/mo.After numerous disconnects and different people the price is up to 25 /mo and still no solution.he spent 8  hours on phone with theses people with no specific answers,some real rude people and no solution!

I call At+t this am to get answers and to get rid of the monthly charge and was told I needed to speak to the connect tech people directly: there was nothing an AT+T supervisor could help me with. On to the connect tech person who informed me in very broken English there would be a fee of 15$ for his time yesterday and another 110 early termination fee. I am so angry at the underhandedness of AT+t .take note don't get ripped off like we did!!!

This report was posted on Ripoff Report on 01/24/2012 09:17 AM and is a permanent record located here: http://www.ripoffreport.com/reports/connecttech/internet/connecttech-att-tech-support-scam-united-states-of-america-internet-827668. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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