Complaint Review: consolidated telecom
consolidated telecom Customer service needs the explanation of service Nationwide
The customer service at thisw organization needs a major overhaul. I tried moving avaiable funds from one phone number, within my account, to another phone # within my account. I did not have the debit card that was used originally to open the aqcount, as a new card/# had been issued recently. Not only did the CS threaten to hang up on me if I called in again, she could not provide an answer on why if she had all my info and I proved who I was with her secrity questions, and got rude and defensive....unfortuately if you know someone in jail in my area, this is the monopoly and they know it. Truly worst CS experience I have ever had.
This report was posted on Ripoff Report on 08/09/2017 08:31 AM and is a permanent record located here: http://www.ripoffreport.com/reports/consolidated-telecom/nationwide/consolidated-telecom-customer-service-needs-the-explanation-of-service-nationwide-1391478. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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