• Report: #581267
Complaint Review:

Consumer Cellular

  • Submitted: Mon, March 15, 2010
  • Updated: Mon, March 15, 2010

  • Reported By: Ron — Easton Pennsylvania United States of America
Consumer Cellular
7204 SW Durham Road, Suite 300 Portland, Oregon 972247 Easton, Pennsylvania United States of America

Consumer Cellular continued to bill me after I cancelled, added bogus charges, refused to correct and send final bill Easton, Pennsylvania

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I called to get a new number with a different area code, which they said was no problem, they would send a new sim card. The new sim card came with the same old area code, not the new one requested.

I already had another phone with unlimited talk, text & web for less than $50. CC was charging me far more than that for 2000 minute limit, no text or web. I called to cancel the service.

Even though I only had 1 phone with them, they continued to bill me, but now for both numbers, the old one and the new one that was useless, even though I could only use the new one.

I called and told them numerous times to cancel, correct the bill, and I would be glad to pay a FINAL bill. I payed on time for over a year until they started over charging. They never made the adjustments.

They finally canceled the account and now add late charges so the bill is a few times what it should be.

Do yourself a favor. Consumer reports did a favorable article on prepaid. You can't beat unlimited talk, text and web for a low, low rate with NO CONTRACT!

This report was posted on Ripoff Report on 03/15/2010 01:43 PM and is a permanent record located here: http://www.ripoffreport.com/reports/consumer-cellular/easton-pennsylvania-18043/consumer-cellular-continued-to-bill-me-after-i-cancelled-added-bogus-charges-refused-to-581267. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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