Report: #1037072

Complaint Review: Consumer portfolio Services

  • Submitted: Fri, March 22, 2013
  • Updated: Fri, March 22, 2013
  • Reported By: Robert Mattingly — Erie Pennsylvania
  • Consumer portfolio Services
    Po box 57071
    Irvine, California
    United States of America

Consumer portfolio Services I have had my auto loan with cps, i have paid monthly as required. Now that my contract date is up i have found that there is now an extra 1100$ in interest. I have spoken with them on multiple occasi Irvine, California

*Consumer Comment: can't even take a break 4 d weekend

*Consumer Comment: Not possible

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I have now paid my auto loan in full and suddenly ended up with an additional 1100$ in interest added to the end of the loan. I have called and talked to them on three different occasions this week alone to find out why. The response they give is that its interest that was extra because i paid my loan bi weekly instead of once a month. The reason i was paying by weekly was because i was making extra payments. 50$ extra a month to try and pay it off a little early.
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This report was posted on Ripoff Report on 03/22/2013 11:45 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

can't even take a break 4 d weekend

AUTHOR: The Outlaw Josey Wales - ()

bob of irvine give it a break
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#2 Consumer Comment

Not possible

AUTHOR: Robert - ()

If you pay your loan per the terms it is impossible to have additional Interest.

Most likely your "bi-weekly" payments did not match up with the payment due date.  If you make payments on the 1st and 15th, but your due date is on the 10th.  You are then constantly late because your FULL payment was not received by the 10th, but 5 days later.  As a result you are charged additional interest and/or fees on that amount of your required payment that was not received.

While $1,100 seems high, because you have a High-Interest loan depending on how long you did this for it is possible that the delinquent amount could have reached $1,100.    Unfortunately, the only thing you are going to be able to do now, is get a history of all of your payments from them and verify that with what you think you paid using your proof of payments.   Then go after them for any discrepancy.    You will also have to see if there are any additional fees for splitting your payment that may have been added in.
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