Report: #1087669

Complaint Review: Consumer Safety Technology

  • Submitted: Thu, September 26, 2013
  • Updated: Thu, September 26, 2013
  • Reported By: justin — meridian Idaho
  • Consumer Safety Technology
    Des Moines, Iowa

Consumer Safety Technology (Intoxalock) I needed a reset on my device to continue driving my car. I was on the phone with multiple customer service reps who all told me different things. Long story short, they told me that I had to pay $110 before they could reset my device.  Des Moines Iowa

Show customers why they should trust your business over your competitors...

I have had my intoxalock devicer in for 4 months today and it has been hell. I had a few positive readings over the 4 month period so I had to resign a 4 month lease extension or else I would be locked out of my car and would not be able to make it to work. After I paid the $110 for the customer service rep to reset the device she told me that the device had been reset soi I would not be locked out. The reset did not work so I called back and was told that the reason why the device would not restart is because my car battery was bad. My car battery is fairly new andf has been working perfectly and still is so I know it is not the issue. The issue is the faulty decvice. I contacted my employer and let him know that I would not be able to drive my car until this was taken caren of and was immediately fired. This all happened today and I have had multiple anxiety attacks and havent been this stressed in my life. I want to join a class action lawsuit to bring this company to justce. I would appreciate any help. 

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 09/26/2013 08:10 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.