ED Magedson – Founder
Consumer Telecom Inc.701 North Green Valley Pkwy suite200 Henderson, Nevada United States of America
I was contacted by phone asking if I would like to switch my long distance free of charge. I agreed to switch and asked the salesperson several times during the call if there were any fees or hidden charges. I was assured there wasnt. Three days later i contacted the company to verify what I was told. Customer service was VERY rude and said yes there was a fee.
I explained to them that I was not told this and was canceling the service. I was then told I would still have to pay for a months service even though I had the service for 3 days and made no calls on their plan. I told them their sales people are misrepresenting the company and lieing to consumers to get them to join. I asked them to listen to my salescall saying i was only doing this if it was no cost to me, and they said they hire a 3rd party to make their calls and couldnt prove I was told that.
This report was posted on Ripoff Report on 10/08/2009 03:41 PM and is a permanent record located here: http://www.ripoffreport.com/reports/consumer-telecom-inc/henderson-nevada-89014/consumer-telecom-inc-consumer-telecom-phone-company-scam-tell-you-its-free-but-then-bi-506486. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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