Report: #778736

Complaint Review: Continental Airlines

  • Submitted: Mon, September 19, 2011
  • Updated: Mon, September 19, 2011
  • Reported By: Fightback — Lakewood California USA
  • Continental Airlines

    United States of America

Continental Airlines Credit Card "Fraud" due to Incompetent Accounting Internet

Show customers why they should trust your business over your competitors...

I purchased $405 worth of seat upgrades, but the flight was cancelled.. Continential has neglected to credit by credit card for these charges for over 23 days now when seat upgrade refunds are automatically processed in 7 days.. three emails, two letters, and now 3 phone calls all to no avail.. and hold times are rediculous.. Continential is certainly full of buffoons and incompetent accounting records.. I will get my money but everyone should know that they are a miserable customer service company to deal with.. one that I will avoid for all my future travel plans... no wonder they are being goobled up by United.
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This report was posted on Ripoff Report on 09/19/2011 06:54 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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