• Report: #316373
Complaint Review:

Continental Finance Company - First Bank Of Delaware

  • Submitted: Mon, March 10, 2008
  • Updated: Tue, April 19, 2011

  • Reported By:Ashland City Tennessee
Continental Finance Company - First Bank Of Delaware
PO Box 8099 Newark, Delaware U.S.A.

Continental Finance Company - First Bank Of Delaware Bank Robbery Newark Delaware

*Consumer Comment: Finance company

*Consumer Comment: re: poor baby

*Consumer Comment: Poor Baby!


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It's funny when the actual "bank" or "finance company" are actually the bank robbers themselves.

My story goes much the same as others I've read on this report, I was offered on internet this mastercard and I thought it would be a great way to re-establish my own credit. The offer was for the 300.00 mastercard, and I knew payments were going to be 50.00 per month. The finance charge of 188.00 is outragous.

What makes this all the more confusing, is when you call the automated account line (entering in your account # and zip code) you hear a higher balance and the CSR's will tell you that technically that IS YOUR money, but not available to you if you are one day late, or if the all of the various and sundry finance and other fees and debits are paid. Then I suppose possibly that one MAY have an available credit line of 300.00.

What a price to pay for a 300.00 Mastercard. The calls from the very rude CSR's (I advised CFC that they should train the collectors to read the previous calls before speaking with the customer so I don't have to go thru it all over again.) I worked for several years as a CSR and also in Banking for 15+ years, I've never in my life seen ANYTHING like this or have been HOUNDED by collectors day and night. I can't prove it, but I believe some of the early morning calls or late night (9:30) calls do not comply with rules that have been set for collectors.

I emailed Beverly Knotts in Customer Relations (!) and here was her reply:

"Once your complaint has been forwarded by the BBB I will respond accordingly. I do want to make one statement though, the Continental Finance MasterCard is not, and has never been, a secured MasterCard. This is an unsecured with certain fees for the Issuance or availability of credit to those individuals who have demonstrated poor payment history to other creditors in the past. Our entire fee structure and total payment amounts were clearly outlined in the Terms & Conditions that you were required to read and electronically accept prior to the submission of your application. Additionally, these terms were listed in the MasterCard Cardholder Agreement that accompanied your card, and were also disclosed to you during the activation process. This supporting documentation will be included for your reference with our response to the BBB."

I'd like to find anyone who is filing suit against Continental so I could join in, I expect them to be knocking at my front door any day as I've been so harrassed. I'm 40 years old and I've NEVER IN MY LIFE been treated like this.

The company obviously just "skirt" the laws of credit and collections to stay in business. It amazes me that the BBB rating of the company is "satisfactory".

Just wanted to share and I'm glad I found so many stories exactlly like mine, so I know I that I am not alone in this fight and other people like me tend to succomb to these fraudulent advertisements.

Continental Finance should be ashamed by taking advantage of the middle-class worker who just gets by in life paycheck to paycheck, or whether we should have food or medicine (or gas) or pay all the bills. SHAME ON CONTINENTAL FINANCE. This is a fight I intend to win if anyone would like to join me.

Ashland City, Tennessee

STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, it's paid for!

This report was posted on Ripoff Report on 03/10/2008 04:09 AM and is a permanent record located here: http://www.ripoffreport.com/reports/continental-finance-company-first-bank-of-delaware/newark-delaware-19714-8099/continental-finance-company-first-bank-of-delaware-bank-robbery-newark-delaware-316373. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Finance company

AUTHOR: Portugal mortgage finder - (Portugal)

when all said and done, your best option is to try  Portuguese mortgage 

leave all else alone..
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#2 Consumer Comment

re: poor baby

AUTHOR: David - (U.S.A.)

My girlfriend used to use this card and now she gets threatening phone calls from them all the time. They say they are going to take her to court and garish her wages and take all her assets. I told her to just not talk to them anymore as everything they say is a LIE.

It's called due process folks! They can't garnish, take or dock anything from you until they prove their case in COURT.
Before they take you to court, they have to serve you with a SUMMONS to appear in your home state. Even if you get one and you appear, they MUST APPEAR and present their case.

In most cases, even if they win a judgement, it goes on your CREDIT REPORT and nothing gets seized and sold. This usually only happens when you owe taxes. Unless you owe them more than 3000 dollars, taking you to court in your own home state is a waste of TIME and MONEY for a credit card company. This won't even cover the flight, incidentals and fees for a lawyer in the first place. 

Now, i'm not a lawyer. I'm just someone with some common sense. If you give them the chance, they will SCARE you into paying anything. Just remember, you have nothing to be afraid of. These folks are just trying to do, say and concoct ANYTHING to try and collect from you because if they dont, they get fired and they hire someone else to try to scare you into paying. 

And Jim, If you have nothing to add to the conversation except to berate and belittle people, do everyone in this world a favor and go to your Troll cave and hang yourself. 

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#3 Consumer Comment

Poor Baby!


Who put a gun to your head to apply for this card???  The fee disclosure was fairly obvious and in English.  Did you even read it?  Apparently not!  And now you cry, whine and stomp your feet because of the fees. 

I am not saying this card is/was a good deal.  I am saying the fees were disclosed and at that point you have the opportunity to either move forward with the application or forget about it.  You chose to move forward.


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#4 Consumer Comment


AUTHOR: Amy Douglas - (United States of America)

Liz my husband and I are getting an attorney involved. I would love to talk to you about this if you are interested. These people have been doing this to innocent folks for far far too long. The people who own and run this bank and all the "pretend" companies they back should all be in jail. We all need to gang up on them and force Washington to put them out of business and in jail where they belong. Amy D Feel welcome to call me at 6204810898 ANYTIME!!
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