Report: #1406696

Complaint Review: Cool Shirts for Grandma

  • Submitted: Mon, October 16, 2017
  • Updated: Mon, October 16, 2017
  • Reported By: JenniferO — Surrey Alabama Canada
  • Cool Shirts for Grandma

    Internet
    USA

Cool Shirts for Grandma Review of Cool Shirts for Grandma DO NOT purchase anything from this company! Terrible, terrible, terrible customer service (I received 1 vague response to my 8 emails inquiring about a simple order change…) They did not honor their “we can make a change to your order” policy. Internet

*Author of original report: Cool Shirts for Grandma Made it right and I thank them!

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 Review of Cool Shirts for Grandma DO NOT purchase anything from this company! Terrible, terrible, terrible customer service (I received 1 vague response to my 8 emails inquiring about a simple order change…) They did not honor their “we can make a change to your order” policy. I sent in a change request within 12 hours of my order and 8 days later (and several emails) they still shipped the wrong item! They are overpriced and once they have money in hand, they do not care about the order or the customer! I gave them several opportunities to “Make it Right” and instead, they chose silence! I would recommend staying Far Away from these guys. If you’d like to order personalize shirts or mugs etc. search for ANY other company to do it – it’ll definitely be cheaper and better service than these guys!

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This report was posted on Ripoff Report on 10/16/2017 07:17 PM and is a permanent record located here: http://www.ripoffreport.com/reports/cool-shirts-for-grandma/internet/cool-shirts-for-grandma-review-of-cool-shirts-for-grandma-do-not-purchase-anything-from-t-1406696. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

Cool Shirts for Grandma Made it right and I thank them!

AUTHOR: Jennifer - (Canada)

I'd like to update this report by saying that Cool Shirts for Grandma did re-send the correct mug, at no charge to me.

I appreciate their efforts to "Make it Right".

Thanks very much!

Jennifer

 

 

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