Complaint Review: Coolhandle hosting - Los Angeles California
- Coolhandle hosting 600 W 7th Street, ste 510 Los Angeles, California USA
- Phone: 866-200-2828
- Web: http://www.coolhandle.com
- Category: On-Line Business
Coolhandle hosting Adam R. (owner), Geraldine (support), Chloe Marcus (submission overview) Customer support (206-602-2682) Coolhandle hosting debited $373.15 for a domain that I never signed up for stating that I had a website with a comapany called cashkit.com. I never signed up with any of those companies Los Angeles California
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My bank account was debited for $373.15 by coolhandle hosting for a domain that I never signed up for.
The online business that I allegedly signed up with is called Emergency cashkit.com or just cashkit.com, I never heard of either one.
I contacted coolhandle hosting via thier support phone number and was told to file a cancellation request on thier web site.
I filed the request and then recieved an e-mail stating that "We noticed that you still have a large portion of time remaining on this service. Unfortunately, we cannot offer you any full or partial refund based on our Terms of Service."
I called the support phone noumber again and explained that I never signed up for thier service, so the woman told me to reply to the e-mail I recieved and explain the situation. I did that and I never recieved a respose.
The next day I recieved a phone call from thier customer support, keep in mind that the number area code was from Seatle washington, not California. When I told the man on the phone that i never signed with coolhandle hosting and I had to cancell my credit card and was fileing a report with the better business bureau he promptly hung up on me. That raises a bunch of red flags that they are aware that this was a scam.
I have not had any respons from this company and I'm guessing I probably won't.
This report was posted on Ripoff Report on 01/10/2015 08:04 AM and is a permanent record located here: https://www.ripoffreport.com/reports/coolhandle-hosting/los-angeles-california-90015/coolhandle-hosting-adam-r-owner-geraldine-support-chloe-marcus-submission-overvie-1200685. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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