Coolhandle STILL waiting on Refund , Internet

Brandy,

Thank you for supplying those ticket IDs so that we may look up your account. We have processed your cancellation request and refunded your hosting fees. We replied to your cancellation ticket with your confirmation. Please let us know if we can assist you with anything else.

Regards,

Adam Rassi
Coolhandle.com 

I have tried to email coolhandle but this is what i recieved back


Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain

I logged in and did another request for cancellation of the account at coolhandle I dont see the other ones on there that i had requested.

I recieved an email with yet agian another ID number. KOC-694992

I hope this time something happens
Coolhandle may want to check there email for cancellations because it doesn't seem to be working .

shafferbrandy10@gmail.com

Hi Adam Rassi
My Name Is Brandy Shaffer I have 3 cancelation ID numbers

WIW-562548
PFM-573444
PPU-984672

My Email Is shafferbrandy10@gmail.com

Please Refund my money

Typically, cancellation request are completed in the order in which they are received. Per our Terms of Service, "Refunds will be provided in the same payment method of the original payment.[...]CoolHandle may take up to 30 days to process and send refunds." 

We can expedite this process for you but you did not include any identifying information in your complaint. If you are uncomfortable giving information via this forum, please reply to one of your cancellation emails referencing this complaint and we will process your refund. You can also send an email to cancelations@coolhandle.com

We look forward to hearing from you and resolving you complaint.

Regards,

Adam Rassi
Coolhandle.com