ED Magedson – Founder
Cooper Tire And RubberInternet, Ohio United States of America
I had a Cooper Tire Discover STT explode while I was traveling on the highway. The day I started my road trip from California to Kansas I stopped at a Discount Tire shop in California and paid to have the tires balanced, rotated, and tire pressure checked. I have the receipts and sent it in with my claim to Cooper Tire. The following day while traveling on the highway my tire exploded without warning while I was towing my trailer at 65 mph. Both sidewalls exploded on the right rear of my truck. I didn't strike anything in the roadway. The tread stayed together as my rim hit the ground and my tire hit the side of my truck causing approximately $1100.00 dollars worth of damage to my truck. I was also left without a rim and tire.
I had to change all four tires on the side of the road and continue with my trip. I examined the other three tires and found that there are cracks at the top of the side walls on all three remaining tires. [continued below]....
The cooper tire claims people told me that the tire exploded due to insufficient tire pressure. I find this to be a cover up for liability reasons. I have photos if anyone is interested in seeing them and I still have the remaining tires. Cooper tire would not send me back my tire and rim after I requested. It was difficult to get Cooper Tire to call me back when I left messages on multiple occasions. I felt like they were laughing at me knowing that there is nothing I can do. I am a soldier in the U.S. Army and I serve proudly. I will be deploying to Iraq in March so I will be able to replace my tires and the damages to my truck after I return. All I can say is that I will not buy Cooper tires again nor will I allow anyone I know to purchase them. I believe you give your business to the corporations that take care of their customers.
This report was posted on Ripoff Report on 11/29/2009 07:59 PM and is a permanent record located here: http://www.ripoffreport.com/reports/cooper-tire-and-rubber/internet-ohio-45840/cooper-tire-and-rubber-cooper-tire-claims-that-my-tire-failed-due-to-tire-pressure-all-m-530544. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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