My warning goes to all who will travel to Hilton Head SC. On Sept. 6th 2009 my wife and I purchased a timeshare from these people and trust us stay clear of them. We went Coligny Square the day before and went to one of the info booths to get some info and were talked into a 90 minute presentation for the next day. In exchange we would get a free cruise out of Harbour Town the next day. Well the next morning we get to Coral Resorts and register and soon we meet what would be our salesman Mike Alligood. Well next comes the spill and we are taken to the Island links resort to see the condo we would be using and a trip to the Weston Hotel to see the other facilities we would have access to. After all this we go back and the sell starts. Now I will tell you these people were never mean spirited or anything like that, but we would later find out they were not what they seemed. First of all we bought a points timeshare worth 28800 points a year and were told that as long as we booked 45 days or less in advance we would never pay more than 9000 points per week. Well come October we call RCI who manages the points for them to see what is available. Well guess what, it turns out that Coral Resorts does not participate in the 9000 point program. Now first let me say that this is not an RCI problem as they have been helpfull and are great to work with. It is a Coral Resorts problem. RCI will tell you that the 9000 point program works, just not for Coral Resorts as Coral Resorts stated. Turns out they have done this to many people and have also been turned into the BBB many times also. When we tried to cancel are timeshare we got no response from them. We went and filed a case with the BBB of Savannah GA but they are have no luck either. These people are the worst kind of salesman in the industry and they are ruining the name of Hilton Head Island. Our salesman was Mike Alligood and I can tell you he is a liar and good luck getting him to return calls. The Verification Officer was Steve Deutsch and he is quite the Liar also. Both of these men told us we could come and use the Island Links Resort for 9000 points at least a dozen times. You see this is my problem is the 9000 point which is not used there and to stay there it would take 3 years of my points for one week. So now we have to pay the triannual fee of over $900 for upkeep on a resort we will never be able to use. If told the truth we would not have purchased this. Why would we pay all this money for a resort we would never have the opportunity to stay at. The contact lady at Coral Resorts is Lori Lucas and her number there is 866-610-4124 ext.264 but good luck in getting thru to her as you will only get a voicemail and it will not be returned. This whole outfit should be put out of business but no matter who you call the Chamber of Commerce or anyone else they seem powerless to do anything. Yea they will tell you we have heard the complaints but not much we can do. I myself refuse to let these people get away with what they are doing and will fight them on this. If anyone needs info or has had the same dealings as we did please contact me and we can share info. To anyone else if you go to Hilton Head and it is a wonderfull place stay clear of any info booth and if you do, dont take the 90 min tour.
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