• Report: #974225
Complaint Review:

Coral Resorts

  • Submitted: Tue, November 27, 2012
  • Updated: Tue, November 27, 2012

  • Reported By: Shirley — Clayton North Carolina United States of America
Coral Resorts
PO Box 60218 Hilton Head Island, South Carolina United States of America

Coral Resorts Coral Sands Timeshare Resorts Lied to regarding purchase of timeshare and maintenance fees, bad business practices- completely deceived Hilton Head Island South Carolina

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On purchased the time-share, my husband and I were told that our Maintenance Fee would be $395 Dollars every other year--- we had a bi-yearly account that gave us points every other year and charged us a maintenance fee every other year.  We bought this in September 2011 but we are not scheduled to get our first points until 2013---

We received our first bill and it is for $979.70.  Late fees of 25 dollars if not paid by 1/15/2013 if not paid by March 15 the assessed fee raise to 50%.

I call the Island Links HOA and left a message for them to call me back. Next day I called again, they told me that only collect the fees, which are set by Coral Resorts/Island Links.  I was given a number to call customer service, which routed me to a voice mail that said I would receive a return call in the order received and not less than 24 hours. It has been more than a couple of days and I have called several times.

Today I called the resort registration desk and was told that they couldn't help.

Also, when we were going through our time-share sales pitch, they told us that if we couldn't go we could sell our weeks through the resort with a 30-40% fee--- when we called this year to try to sell our developer week, they told us they don't sell them... Strange- we were told you did.... they gave me a name and number to Resort Rentals Worldwide who told me January 10th that they woudl have it rented by August--- it's almost December 1st and they took our $270 but haven't sold our week---- won't discount on website, won't list in order of rentals they received.... We are out the money and the week............... 

This report was posted on Ripoff Report on 11/27/2012 06:33 AM and is a permanent record located here: http://www.ripoffreport.com/reports/coral-resorts/hilton-head-island-south-carolina-/coral-resorts-coral-sands-timeshare-resorts-lied-to-regarding-purchase-of-timeshare-and-ma-974225. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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