Report: #577999

Complaint Review: Cordia Communications Phone Service - Internet

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Submitted: Thu, March 04, 2010
Updated: Thu, March 04, 2010
Reported By: roselaw — New York New York United States of America

Author Not Confirmed

Why?

Cordia Communications Phone Service Internet United States of America

Phone: 800-916-9950
Web: www.cordia.us
Category:

Cordia Communications Phone Service -- the worst phone company in the world! Internet

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I have two business phone lines with Cordia. About a month ago, I moved my office literally up the hall from where I had been. Despite Cordia's promise that my service would not be disrupted, for a full week I had no phone service for my law office whatsoever. Now it is almost a month later and they still have not managed to give me a dialtone on my second line. That would be bad enough, but their customer service is horrific. You have to go through an 800 line to India, where the customer service reps know nothing and put you on hold for 15 and 20 minutes at a time. Then, today, I finally got to speak to someone in the repair department in Florida. She advised me that I would have to go out and buy a corded phone, then take it down to the basement of my enormous office building (where I'm not permitted to go in any case), find the phone box, locate my line (out of the thousands of lines down there), and plug in the phone to see if there was a dialtone. She refused to send out a technician until I obeyed her commands, and the call ended with her hanging up on me. Unbelievable!

This report was posted on Ripoff Report on 03/04/2010 11:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cordia-communications-phone-service/internet/cordia-communications-phone-service-the-worst-phone-company-in-the-world-internet-577999. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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