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Report: #1363908

Complaint Review: Core Skincare - Internet

  • Submitted:
  • Updated:
  • Reported By: Naomi — Shelburne Vermont USA
  • Author Confirmed What's this?
  • Why?
  • Core Skincare Internet USA

Core Skincare "Sold" me something I didn't agree to. Added it onto my order without consent. Internet

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 I ordered a trial size of skin care cream and paid for shipping. At the end of the online form, the ad said it was best to combine this cream with another. I was not given the option to take or leave that second cream. I assumed, wrongly that I would be sent only the one I ordered. I received both in the mail. I should have contacted them about having receive the second one, but since it was a sample size I didn't think much of it. Now, almost 2 months later, I woke up to two bills for a total of over $180. I called immediately. They said since I had not canceled with them I was going to receive a shipment every month. (It's been almost 2 months since I ordered, so that part is inaccurate. Not that I wanted the subscription to begin with. ) That subcription information was not in the ad itself. I checked pretty thoroughly. Usually companies are out in the open about that, saying that if you don't cancel within a certain amount of time, you'll receive automatic shipments. Apparently I missed it. But they charged me for both items that they sent, One was $94.94, the other was $91.94. If I made a mistake with the first that's my responsibility. But I never ordered the second one. Never checked any boxes, never said add the section item, nothing. At the very least, I want a $94.94 refund on the one I didn't order.

This report was posted on Ripoff Report on 03/25/2017 08:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/core-skincare/internet/core-skincare-sold-me-something-i-didnt-agree-to-added-it-onto-my-order-without-conse-1363908. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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