Report: #1367818

Complaint Review: Corporam

  • Submitted: Fri, April 14, 2017
  • Updated: Sat, April 15, 2017
  • Reported By: Tim — urbandale Iowa USA
  • Corporam
    230 North Dixie Highway, bay 32-33
    hollywood , Florida
    USA

Corporam corporam usa , medicam , corporam.com, PHILIPPE AMAR , KIM PEREL , David Amar Sending defective equipment then asking for more money to fix item, broken laser, no warranty hollywood Florida

*UPDATE Employee: Stay away from Tim Abrahamson, Joel Abrahamson and Lisa Abrahamson. So called Physician Tim Abrahamson tried to get a free repair after he damaged the unit. They try to steal by sending threats

Show customers why they should trust your business over your competitors...

SCAM and EXTORTION by Coroporam to sell defective equipement and then ask for additonal funds when unit sent back to fix the defect.

corporam.com offered to by a two for one deal "end of year 2016" tattoo laser and ultrasound device for fat reduction.

1) On arrival and set up:  Water reported in base of metal case: told normal and proceed with set up

2) No manual, instructions on set up or parts inventory in solid metal case.   Had to email to report water and request a manual.

3) After getting manual, ports on back not like picture shown in manual.

Told to go ahead and fill laser for operation.  After filling device with distilled water, turned machine on.   Immediately on activation of switch water profusely drained from the sides and base of the unit.  Emailed corporam, and Kim stated likely damaged in shipping.    Told to send back.   Waited for email on how to send back which was never received.   Emailed again and told sending unit back was buyers cost despite receiving a broken unit.

Sent unit back in state of leak via UPS store.    On receipt, corporam claims all damage is buyers fault.    UPS requires the seller to appeal claim since the thin cardboard strapping taped around solid metal box was not saved..   As such, seller chooses not to appeal to UPS (as likely sent in broken state), to report damages in shipping.    

Seller now states a holder's fee of $50 per day and thousands of dollars extra to repair unit at buyers cost.  Scam of send broken equipment where no external way to know of damage, then have leak, then blame the buyer for damages. Seller tells the better business bureau that they will fix it for $1,500 but told the buyer a "holders" fee per day plus "thousands to repair"....Crazy to trust this company that won't stand by their product for a single working day.   

Key Scam Parts: 1) Sent defective equipment not visible externally 2) Buyer reports water in metal case along with no manual or any intructions or guides.   Buyer also notes wrong image in manual for ports on system.   3) Buyer only sees defects when turning machine on 4) Seller corporam (Phil) claim buyer caused damages based on assemply of unit the second weekend after arrival and didn't save cardboard strapping taped to solid metal box.  Buyer points out that I docuemntation from UPS that if any cardboard wasn't saved that the seller would need to appeal to UPS if the unit didn't arrive in correct state.   Curiously, supporting scam, corporam and Phil do not appeal to UPS for damage in shipping.  5) Instead, seller asks for extortion money in form of "holders" fee and "thousands of dollars to repair".    6) Since total cost under $10,000, Phil at corporam taunts buyer that costs to legal fight this scam are cost prohibitive.   This further solidifies the scam/extortion nature of this alleged business.

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This report was posted on Ripoff Report on 04/14/2017 08:26 PM and is a permanent record located here: http://www.ripoffreport.com/reports/corporam/hollywood-florida-50323/corporam-corporam-usa-medicam-corporamcom-philippe-amar-kim-perel-david-amar-se-1367818. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

After a long negociation with the customer, the company did everything it could to satisfy him. This customer broke the unit and severely damaged it. The case was brought to the Better Businesss bureau by him and uptdated twice. And twice, the BBB ruled in our favor. This customer is a fraud and tries to steal from the companies. He sends threats to try to get things for free and would not pay a dime to fix a problem he created.

Stay away from Tim Abrahamson, Joel Abrahamson, Lisa Abrahamson and from someone they use to threaten you by using her as a legal cousel when she is simply a Legal administrative assitant: Nancy A. Sirany

Below, see the BBB result and report:

From: Better Business Bureau <westpalmbeach.mcp@bbb-email.org>

Subject: BBB Complaint Case# 90386957 (Ref#106-90352537-90386957-41-8100)

Date: 18 April, 2017 8:06:16 AM EDT

To: Mr Philippe Amar <sales@corporam.com>

Reply-To: Better Business Bureau <westpalmbeach.mcp@bbb-email.org>

Complaint Case #: 90386957

Consumer: Tim Abrahamson

Thank you for your cooperation in responding to the above consumer's complaint. Following our usual procedure, we notified the consumer of your response and requested notification of whether or not it was satisfactorily resolved. The consumer has notified our office they are not satisfied. Your company has made a good faith effort in an attempt to resolve this issue; therefore we are closing the case at this time.

BBB develops and maintains Reliability Reports on companies in our service area. This information is available to the public and is frequently used by potential customers. Your level of cooperation in resolving to this complaint becomes a part of your file with BBB.

Sincerely,

Customer Service Department

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