Report: #1313338

Complaint Review: Costa Del Mar

  • Submitted: Fri, June 24, 2016
  • Updated: Fri, June 24, 2016
  • Reported By: Costasux — Anywhere Alabama USA
  • Costa Del Mar

    Nationwide
    USA

Costa Del Mar Costa repairs are a scam daytona beach, florida Nationwide

Show customers why they should trust your business over your competitors...

I needed a pair of temples for a pair of costas - did not expect it to be covered under warranty.

It will cost $62 for this. They don't have parts for this current frame - likely made by robots in china, and will send a new pair. 

My optometrist (a costa dealer) tells me this is nearly his cost for this pair - that means costa is making nearly 100% of their profit on this repair.

Also, my optometrist says he has only seen one repaired under warranty in 10 years and that he no longer sends them in or advises people to do so. Rather - he just sell them a new pair at his cost (half of retail) and saves them the $10 shipping (which is 5x actual shipping cost) and the 3 - 4 week delay.

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This report was posted on Ripoff Report on 06/24/2016 01:33 PM and is a permanent record located here: http://www.ripoffreport.com/reports/costa-del-mar/nationwide/costa-del-mar-costa-repairs-are-a-scam-daytona-beach-florida-nationwide-1313338. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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