• Report: #185451
Complaint Review:

Costume Hut, Costume Disguises

  • Submitted: Fri, April 07, 2006
  • Updated: Fri, April 07, 2006

  • Reported By:Prince Rupert British Columbia
Costume Hut, Costume Disguises
1780 Allard, Suite A Brossard, Quebec Canada

Costume Hut, Costume Disguises ripoff Brossard Quebec Canada

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I ordered from Costume Hut on September 26, 2005. I placed an order for a girls costume and a boys costume. I did receive one costume in the mail for my daughter. It was not the right size but I kept it as it fit (was kind a tight) my daughter. I did not receive my boy's costume so I tried calling and sent emails. I finally received word that the costume was backordered and would not be here in time for halloween. I asked for a full refund. They then got back to me and said that my costume was shipped out on October 24, 2005 and that I should receive it in time for Halloween. I waited and waited and waited. No costume ever showed up. They said that they received the costume back as it was sent to a wrong address. They asked me if I wanted a refund on December 9/05. I told them to refund my credit card and have not heard back from them since. I have sent many emails since then but have not heard back from them. I contacted my credit card company but they said there is nothing they can do as I authorized this purchase. So I am out $50 for this costume.

Prince Rupert, British Columbia

This report was posted on Ripoff Report on 04/07/2006 11:08 AM and is a permanent record located here: http://www.ripoffreport.com/reports/costume-hut-costume-disguises/brossard-quebec/costume-hut-costume-disguises-ripoff-brossard-quebec-canada-185451. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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