Report: #1372586

Complaint Review: Cougar Cleaners

  • Submitted: Thu, May 11, 2017
  • Updated: Thu, May 11, 2017
  • Reported By: Becca H — Scottsdale Arizona USA
  • Cougar Cleaners
    8902 E Via Linda suite 125
    Scottsdale, Arizona
    USA

Cougar Cleaners We were loyal customers for over two years! Never had an issue until they ruined then lost my white linen duvet cover! I dropped my linen duvet off in March and when It was picked up, it was completely RUINED. I then sent it back and asked for the duvet to be fixed of all yellow marks, then they LOST my duvet cover for over 30 days. I Have been more than patient with the owner, yet he refuses to pay for damaged item. So disappointed and will NEVER be back. I highly advise anyone who goes there to BEWARE, the owner is not willing to accept/fix mistakes by the company. Scottsdale Arizona

Show customers why they should trust your business over your competitors...

  We were loyal customers for over two years! Never had an issue until they ruined then lost my Pottery Barn white linen duvet cover! I dropped my linen duvet off in March and when It was picked up, it was completely RUINED. I then sent it back and asked for the duvet to be fixed of all yellow marks, then they LOST my duvet cover for over 30 days. I Have been more than patient with the owner, yet he refuses to pay for damaged item. So disappointed and will NEVER be back. I highly advise anyone who goes there to BEWARE, the owner is not willing to accept/fix mistakes by the company.

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This report was posted on Ripoff Report on 05/11/2017 06:10 AM and is a permanent record located here: http://www.ripoffreport.com/reports/cougar-cleaners/scottsdale-arizona-85258/cougar-cleaners-we-were-loyal-customers-for-over-two-years-never-had-an-issue-until-th-1372586. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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