cougar911 Theft, and fraud. Paid extra for chat credits, and they disappear without me using them. Internet

I purchased their membership and some chat credits. To find out that the VAST majority of the female profiles are fake, all of the messages I recieved where spam. The chat credits I purchased are used up not only when I send a message but when I get a message back, the worst part the true fraud, is that chat credits disappear without me using them. I logged off with 155 credits left, logged on several hours later to find that only 41 credits remained. Attempted to file a complaint with their coustumer support, and the website they link you too doesn't exist.