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Report: #1076123

Complaint Review: County Imports - industrial city California

  • Submitted:
  • Updated:
  • Reported By: Sheldon — Federal Way Washington
  • Author Not Confirmed What's this?
  • Why?
  • County Imports industrial city, California USA

County Imports This Co. ripped off a disabled Veteran and my family of monies and enjoyment !!!! industrial city California

*Author of original report: contact has been made

*UPDATE Employee: Ownership Change

*General Comment: Attorney...

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It has been months now that I haven't recieved the two scooters I ordered. The reason I picked this company was its focus on veteran friendly.Order number 51302 is just a number. I have tried contacting them numerously thru emails and telephone calls and all I get is a pacerfing email or once in a blue moon a person will answer and they say we are having shipping issues or things to that effect. 

This is shamful of this company, if in fact it is a company ??? Being a disabled veteran I trusted this place to be legit and was even giving a 3% discount for being a veteran and using a direct bank to bank transaction.

Oh, where Oh where has the scooters gone. If I was younger I would persue this issue, but being elder I simple cannot. 

So to everyone I say please be aware, just because a busines ?? has a wonderful web site doesn't make them legit.

Stay away from this place. Learn from my mistake and this will prevent a great monitary loss and heartbreak.

This report was posted on Ripoff Report on 08/15/2013 12:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/county-imports/industrial-city-california/county-imports-this-co-ripped-off-a-disabled-veteran-and-my-family-of-monies-and-enjoym-1076123. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner

#3 Author of original report

contact has been made

AUTHOR: Sheldon Pineda - ()

POSTED: Friday, February 07, 2014

I have called to the number provided from the first rebuttal. The company is now owened by Buggy World. The person wasvery understanding and had asked that i email any documents I had from my previous ourchase. She wasn't sure what can be done????? however, she stated that she will place the documents in the hands that should have them.

We will see what happens. and I will keep everyone informed. My faith has been crushed but maybe this company will do this veteran justice.

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#2 UPDATE Employee

Ownership Change

AUTHOR: Countyimports.com - ()

POSTED: Wednesday, February 05, 2014

This customer purchased on the site prior to April 2013.

Countyimports was temporarily ran by Epunk Inc between the dates of April 2012 and May 2013. San West ran the site between Sept 2009 and March 2012, during that time we strived to have 100% customer satisfaction. We understand that during the time Epunk ran the site there were a few issues. We would like to annouce that as of April 2013 San West has been placed back in the position of running the site for complete customer service. We are trying to also help as many Epunk/Countyimport customers with warranty and issues as we can. Please call us at 877-300-8707.

 

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#1 General Comment

Attorney...

AUTHOR: Tyg - ()

POSTED: Thursday, August 15, 2013

 I dont care how old you are buddy!! Dont let them rip you off. You have paid forf this. Call your local police dept. Send them an email stating you are going to retain a Lawyer. They either need to refund your money or get you the scooters. Period. DO NOT TAKE THIS LAYING DOWN!!! Its your money. You earned it. Take this to the law and let the Law do the dirty work. This is a form of Vehicle theft. You have paid for items and have been promised those items.

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