Complaint Review: Court Records California.us.org - Internet
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- Author Not Confirmed
- Court Records California.us.org Internet United States of America
- Phone:
- Web: CourtRecordsCaliforna.us.org
- Category: Government Services
Court Records California.us.org This company promised info for $1.00 then charged me $19.95 without my permission. I had to call a number to have the "account closed" with their promise of a reimbursement. Internet
*REBUTTAL Owner of company: Customer Service
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Regarding CourtRecordsCalifornia.is.org - I found this website during a search for court records. The site promised the records for $1.00. I placed the order then found that I had been charged $19.95.
I called the number listed on the website 1 866-434-4253 which turned out to be "MyInfo". When I asked why I was charged $19.95, they said that it was part of a "disclaimer" (which most people don't read) for an account to receive 19 additional reports. They asked if I wanted the account closed and my credit card re-imbursed and I said "yes". They then put me on hold for a few seconds then came back and said that the account was closed and that I would be reimbursed for the total amount of $19.95. They gave me a confirmation number. I will follow up in a few days with this report to confirm whether or not I was actually reimbursed.
This report was posted on Ripoff Report on 01/06/2013 12:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/court-records-californiausorg/internet/court-records-californiausorg-this-company-promised-info-for-100-then-charged-me-19-992262. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Customer Service
AUTHOR: JoshCustomerService - (USA)
SUBMITTED: Monday, January 07, 2013
Dear Ann,
I apologize for any inconvenience and I'd like to fix this for you right away. Please email me a josh@myinfo1.com and I will issue you a refund. Again, please email me and I can take care of this for you.
Thanks,
Josh F.
Customer Service Manager
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