Courtyard Creations SOLD THROUGH Fry's Marketplace, Fred Meyers, Walmart, Etc. Terrible craftmanship apparently, the glass shattered into a million pieces for NO REASON! CHINA Nationwide

The story submitted by Kristine was one I stumbled across while waiting on hold for Courtyard Creations take my call.

I too had purchased the 6 piece patio set from target June of 2008, and two weeks later, during some mild wind, the entire table top shattered into 1/4th inch pieces all over the deck. I assumed that the wind blew the open umbrella at an angle which created enough force to break the glass, as it was the only thing I could think of, however, after what I have read, may not be the case.

It was a total mess, and I was so grateful that no one was hurt. To this day, I still have pieces of glass I can not get out of the cracks on my deck.

Due to a hectic schedule and summer vacations, I procrastinated taking this product back for a store refund, and my receipt expired this week. I called Target for their return policy, as well as to see if by any chance this product had been recalled due to these incidences.

Targets return policy would not allow me to return the set for a refund, therefor my only options were to either throw the entire thing away (which wouldn't break my heart) or call the manufacture for a replacement. I figured I needed to call them anyway to file a incident report, so why not ask?

I spoke with a woman named Rebecca who promptly informed me that they would be happy to send me a replacement glass top! I asked if the glass top they would be sending would be different material than the one that broke for no apparent reason. She said it would be the same. I thanked her for help, told her that I looked forward to having a functional patio set again, however would be nervous every time I used it. My new table top will arrive in 10-14 business days...

I sent a letter to Glenda, Rebeccas supervisor requesting that an incident report be made documenting my experience with the product, as well as a request to keep me informed if this product is modified or recalled.

I would encourage everyone who may have similar experiences contact the company and do the same, and if you are willing to keep this cheap and dangerous patio set as part of your outdoor furniture, be very careful. I know I will.

I was missing a part and had no trouble getting it from courtyard. Came in just over two weeks. Rep I talked with was really great.

Not to sound rude but, glass just doesn't spontaneously shatter. Something had to have happened. The store and or the manufacterer is probably going to say that, consider it customer fault, and not give you a refund. Again, I'm not trying to pick a fight, I'm just saying that that's probably what's going to happen.

I had the same thing happen to me just last month. I posted something on this website and had 3 people respond to me saying that they can't believe that I would say something like this happened and that I must have tampered with the table for it to shatter for no good reason and what's my problem. I also had people say that it's not up to the retailer to do anything about the table, that I should contact the mfg...which in my post I said that I did, if people could read I guess they would know that. But I just wanted you to know that I had the same thing happen to me and that I contacted the mfg and they have not even responded to me at all. I hope that you have told others that you know about this and that they listen and do not buy anything made by this company.

I had the same thing happen to me just last month. I posted something on this website and had 3 people respond to me saying that they can't believe that I would say something like this happened and that I must have tampered with the table for it to shatter for no good reason and what's my problem. I also had people say that it's not up to the retailer to do anything about the table, that I should contact the mfg...which in my post I said that I did, if people could read I guess they would know that. But I just wanted you to know that I had the same thing happen to me and that I contacted the mfg and they have not even responded to me at all. I hope that you have told others that you know about this and that they listen and do not buy anything made by this company.

I had the same thing happen to me just last month. I posted something on this website and had 3 people respond to me saying that they can't believe that I would say something like this happened and that I must have tampered with the table for it to shatter for no good reason and what's my problem. I also had people say that it's not up to the retailer to do anything about the table, that I should contact the mfg...which in my post I said that I did, if people could read I guess they would know that. But I just wanted you to know that I had the same thing happen to me and that I contacted the mfg and they have not even responded to me at all. I hope that you have told others that you know about this and that they listen and do not buy anything made by this company.

I had the same thing happen to me just last month. I posted something on this website and had 3 people respond to me saying that they can't believe that I would say something like this happened and that I must have tampered with the table for it to shatter for no good reason and what's my problem. I also had people say that it's not up to the retailer to do anything about the table, that I should contact the mfg...which in my post I said that I did, if people could read I guess they would know that. But I just wanted you to know that I had the same thing happen to me and that I contacted the mfg and they have not even responded to me at all. I hope that you have told others that you know about this and that they listen and do not buy anything made by this company.