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Report: #870478

Complaint Review: Cox Communications - Las Vegas Nevada

  • Submitted:
  • Updated:
  • Reported By: tallguy — Las Vegas Nevada United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Cox Communications Martin Luther King Blvd Las Vegas, Nevada United States of America
  • Phone: 702-788-0203
  • Web:
  • Category: Cable TV

Cox Communications Bundle and Frauduelant charges Las Vegas, Nevada

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On March 07, 2011 I called Cox Communications for service.... On. this day I spoke with a customer service rep who went by the name of Debra..... She was at ext 1231.... I asked her to sign me up for the 30/30/30 plan that was being advertised by cox....

She signed me up for all three services, then advised me that my bill every month would be 139.00 a month.... I asked her why it was so high as that is not what the company was advertising, she said it was do to my credit report and I said there was nothing in the advertisment that stated credit checks for the bundle package.... Then she said it was tax and service fee's added to it....

I said ok' I will take it as ' I didn't have a choice in my area for another service' besides direct and didnt want to sign a 2 year contract.... Well a month went by , and I recieved my first bill in the mail today.... the bill was 289.00 ... I called cox right away' and was told that is how they bill every month.... That they always bill a month in advanced, even though I was told it would be month to month....This company is committing fruad to the consumers.... I have tried all day to contact my rep with no answer... Left a voice mail several times' with no return calls....

I will be reporting this fraudualnt act to the FCC and the trade commission.... This is illegal billing practices .... Cox also has now lost my service and respect which i intend to report all over the internet and face book....

This report was posted on Ripoff Report on 04/18/2012 01:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cox-communications/las-vegas-nevada-89115/cox-communications-bundle-and-frauduelant-charges-las-vegas-nevada-870478. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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