COX METRO PCS - METRO PC - METRO PCS COX-METRO PCS CONSUMER FRAUD Las Vegas Nevada

Friday, December 23, 2016

   - - ALERT - -  CONSUMER FRAUD   

Consumer Alert DO NOT DO BUSINESS WITH

COX – METRO PCS LAS VEGAS NV or ANY METRO PC retail business period!

9975 S Eastern Ave Suite #120

Las Vegas NV 89183

Business Phone: 702.405.6243

Sunday 04 December 2016 we went into the store regarding television advertisement SWITCH to METRO PC receive 2 (two) free Samsung Galaxy ON5 phones.

Never at any time did the television advertisements nor any advertisement in writing state T-mobile customers ARE NOT eligible since METRO PC is owned operated by none other than T-mobile.

We purchased phones, in addition advertisement in store states 8GB data plan $30 per phone instead I was charged $50 per one phone 8 GB data plan,  $30 per other phone 8GB data plan RECEIPT DATE OF PURCHASE 04 December 2016 #82772

Monday 05 December called COX METRO PC did so a solid consecutive 5 days in row, due to massive ERROR messages in RED flashing several things, first battery in critical condition, after being charged 8 hours on USB, wall charger that came with box kits per phone, second APS NEED UPDATING SAMSUNG pre loaded apps on cell phones that were NOT up to date massive hours used up per phone just UPDATING existing manufacture apps pre downloaded per phone that consumed a great deal of 8GB per phone by the time it was Wednesday 07 December 23, 2016 only 2 GB if that per phone showed available of alleged 8 GB data plan we purchased per phone.

Call 611 CUSTOMER CARE, T-mobile answers then transfers your calls to METRO PC automated phone answering system states BOX FULL try call later.

Called to return phones get full refund of purchase documented calls.

COX METRO PCS – 9975 S Eastern Ave Sutie #120 Las Vegas NV 89183 – Phone 1.702.405.6243

METRO PCS CORPORATE – 6431 W Charleston #100, Las Vegas NV 89146 – Phone 1.702.632.5880

METRO PCS CORPORATE – 469 S. Maryland Pkway, Las Vegas NV 89119 – Phone 1.702.632.5880

SAMSUNG – 1-800-726-7864 CASE #2153082529,  CASE # 5116076760

611 CUSTOMER CARE I am to return phones to retailer for full refunds.

Per Metro PCS Corporate when I did get through Wednesday was told return phones to original retailer for FULL REFUND they refused.

RESPECTFULLY SUBMITTED

ELSIE GANZON

/s/

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