Report: #83614

Complaint Review: CPI Aka U-Talk Unlimited

  • Submitted: Fri, March 12, 2004
  • Updated: Thu, April 15, 2004
  • Reported By: Londonderry New Hampshire
  • CPI Aka U-Talk Unlimited
    PO Box 18434
    Las Vegas, Nevada

Show customers why they should trust your business over your competitors...

Received phone call to trial their services for only 1.95 cost for shipping of Free $200 gasoline card. Was told that I could cancel anytime before the 30 day trial was up and would be allowed to keep the free gas card. They insisted that I pay only with checking account debit card and not with a credit card. (That should of been an alert however they claimed the credit card companies charged them too much to process such a low amount of $1.95 whereas checking account companies do not charge them any fees)

Thus, I gave them my debit (checking) account number. (This took place in early February and I dont remember the exact date) However, I have never received anything in the mail aprox a week ago I called when I saw the 1.95 debit and asked to cancel this membership. I was given a cancellelation code of #0138173. Six days later I see my bank has had a payment to "NETCHEX" in the amount of $124.90.

I have made repeated attempts to talk with one in authority at CPI (Talk Unlimited) and keep getting referred to a bunch of different phone numbers...and each identifying themselves as different company even going by a MEDICAL CLAIMS company called "WELLNET". (Ironically, the phone number to that company 800-205-9969
is the same phone number that Hilary, the original phone rep, gave me as their customer service number. Because I wrote down that number and matched it against the caller ID number I realized something is just not right. The caller ID number that Hilary called from was : 800-219-6864)

This situation has caused unneccesary stress and money to me and my family. I have to now close our checking account and establish a new one. This will affect my Social Security direct deposits; my wifes employment direct deposits and numerous household direct deposit payment methods. I am concerned they will also try to steal my identity via their fraudulous activities.

Upon my research , via the internet, I have found MANY folks who have also been ripped off from this scam. Like me, the majority have never received any of their mailings and/or the promised gasoline card. This is an outrage and needs to be stopped.

Today, March 12, 2004 I spoke with a Nana #1174 who said an "ACH DISPUTE FORM" would be mailed me to complete for a refund. I am confident I will never see that form as others posted they were told the same and received nothing. She gave me a cancellation number, (again) of #2049512

At this point, I have collected numerous phone numbers associated with this scam...they are as follows:

(NETCHEX is who actually took the payment from Checking Acct)
800-205-9969 (their supposed customer service)
800-219-6864 (caller ID number of Hilary, sales rep#332)
800-278-7009 (original number given to me to cancel)
888-888-4565 (NetChex; checking statement "payment to" #)

Londonderry, New Hampshire

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This report was posted on Ripoff Report on 03/12/2004 07:31 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

We received our checks 2 1/2 months later and then the d**n things bounced.

AUTHOR: Dale - (U.S.A.)

We have received another set of checks and they are now in COLLECTIONS. You figure with all the people you guys rip off that the money would be in the BANKS.(NOTICE THE PLURAL OF BANKS). These companies have caused our accounts to go insufficient twice already. Taking money out with no authorization. There was no recording when the telemarketer called and I replied NO I DONOT WANT THIS STUFF. And still got ripped off. Lets see if these checks clear the bank after what almost 6 months now. And of course the customer service dept is a joke also. Why not get some one over here in the USA to answer your crap for you instead of the Phillipines. So IZZA why are the companies that call different in all the reports written on this site? And the money taken out different ammounts. This one big scam and you take advantage of people like the one on limited income and all. You people are full of s**t. I know you read this stuff or else you wouldn't have replied to several of the others. The address for all these companies is the same. Try looking up Daryl DuPree in the Las Vegas directory and give him a call. He is the Asst. OPerations Manager for all these companies. Wellnet, Washball, AmValues, Utalk and such. This is such a d**n scam. All you people need to be locked up. It will eventually catch up with Ya'll and your time will come.
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#2 REBUTTAL Individual responds

U-Talk Unlimited Rip-Off

AUTHOR: Susan - (U.S.A.)

I also got billed for the U-Talk Unlimited through Wellnet. I talked to Wellnet and they said they would reimburse me for my fee for joining but I still don't know how to get the fee back for the U-Talk Unlimited. I don't even know who they are. If anyone knows a good phone number for them please let me know. I am disabled and on a pension and I need all of my money to survive each month.
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