Complaint Review: CPS Security
CPS Security I made arrangements with Frank Philips , an agent via telephone, to make two payments for insuffient checks. I made first payment with him on August 4th. McAllen Texas
Called CSP about notice of insuffient check and charges. Spoke to Frank Phillips. Asked for copy of the checks he was wanting to collect for. Never recievd them.
I had closed my checking account in March for identity theft charges. I did not think of the phone payments I had made with phone company and utiliities or checks I had written in the mean time. The payments came in on a closed account and the utilities company had a major fit. I guess they never had a real case of closing account because of being conpremised.
I made arrangement s to call in the first of month after SS retiremnet check arrives. I called the 4th of August and made one payment with my debit card. He said he would send my checks copies right away. Never recieved them. Then September 1st a charge from CSP appeared on the checking account for the second payment withou my conssent. I called and Mr Phillips answered again, he said he did not do the cahrge he didn't know how that happened. Best of my knowledge the card holder has to give approval of charges, a compant cannot charge the card holders account without permission or consent.
I never have recieved the proof of holding a debt, the copies of the checks.
CPS Security I made arrangements with Frank Philips , an agent via telephone, to make two payments for insuffient checks. I made first payment with him on August 4th. He agreed that I would call in the make final payment the first of the month after my payday. SS retiremnet check. on the 1st of September the payment was automatically withdrawn without my consent. Can acompany use your debit at will because you gave them the debit card number for one payment? Mr Phillips denied billing me without my consent. And said he did not know who did this. I asked him for the insuffient fee checks and he has not mailed those yet. In March of 2017 I had to close my checking account because someone tried to use it (identity theft) that's why I want to see the checks. Is this company required to send the copy of the debt they are collecting? I haven't dealt with collection agencies before but I have been dealt with unfairly with CSP. Also the original conversation regarding the amount needed for payment over $300. But was $194. I went over the amounts plus fees and to his dismay $194 was correct. McAllen Texas
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