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Report: #316815

Complaint Review: Craftmatic/Contour Beds - Pompano Beach Florida

  • Submitted:
  • Updated:
  • Reported By: ft. Meyers Florida
  • Author Confirmed What's this?
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  • Craftmatic/Contour Beds Pompano Beach, Florida U.S.A.

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You want to believe that there are legitimate companies out there and that what they say they will do, THEY DO.
Craftmatic is changing their name for a reason.....they have such a bad reputation they have to. Bad business practices/scare tactics etc.

Think twice b4 you apply for the contractor job doing in home presentations folks! They tell you you will get a 2k sign on bonus, what they don't tell you is that you have to hit 12 appointments in a week every week for 3 months and if you hit your 12 FULL presentations a week,which is impossible, you will get a third of the bonus per month.

They also tell you, they pay you for gas each week,$50...WRONG!!! You find out AFTER you have taken the job that you only get gas money at the end of the month and ONLY if you have 12 appointments. 12 FULL appointments. They also guarantee you 2-3 appts. PER DAY...WRONG again folks. You will be hard pressed to get 12 a week. They send you long distances and the leads are the worst .

The appt. setters lie to these old folks and do whatever it takes to get an appt....they promise them their chances of winning a piece of crap bed will be 6 times more possible if a rep can come and shove a bed down their throats using bait and switch tactics.


Don't even get us started on the sales approach, hmmmmmmmmm trying looking in the archives for INSIDE EDITION dated 3/6/08 and see exactly who they are. They also make you pay $200 deposit for their equipment and tell you, you will get the full amount back when you return all equipment..WRONG AGAIN!!! I have been waiting for 2 months folks!!!

DO YOURSELF A BIG FAVOR....Do NOT apply for a job with Craftmatic or Contour or whomever they call themselves..Bad management, creepy owners and they lie,lie,lie.

Anonymous
ft. Meyers, Florida
U.S.A.

This report was posted on Ripoff Report on 03/11/2008 09:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/craftmaticcontour-beds/pompano-beach-florida-33069/craftmaticcontour-beds-beware-on-all-levels-pompano-beach-florida-316815. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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5Consumer
0Employee/Owner

#5 Consumer Comment

Missing Link

AUTHOR: Senseless - (USA)

POSTED: Saturday, May 21, 2011

And yes I have Long Arms LOL. I just wanted to say to Rip Off Report I understand killing the Google link but I just wanted people to google for themselves contour beds fraud and do some research for themselves not take my word as gospel since people can basically say anything online but the number of pages hits for complaints about this company is staggering.

Thanks for allowing my post to go through!

Mike

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#4 General Comment

Kudos to Kelly!

AUTHOR: Senseless - (USA)

POSTED: Friday, May 20, 2011

Contour Beds
Beware of them and just do a Google search on them instead of taking my word for it....

(((ROR REDACTED)))

Somehow they got in contact with my wife and set up a sales call, I told the man who was very polite and took the time to appologize to him for wasting his time but I wasn't going to buy a thing and didn't even want to get the pitch but because I could tell he was a brand new salesman and probably didn't realize what he got into, on the surface it looks all nice, I let him come in and use the phone since he was required to call in and say he was there and that I did not want the pitch, then was told to let them speak to me who then began the pitch I told him repeatedly I was not intersted then finally the sales man, who remember was a good man, and we had a lot in common with our home situation, asked for the phone back and told the guy it just wasn't going to happen and he was going to leave in which he must have gotten a three minute lecture and finally said no and goodbye but since then we have gotten calls at all hours of the day from them and everytime I tell them not to call again and called them back at least four times after they had called and my wife answered because she is polite and always with a civil tongue I have asked them to stop the calls and we're even on the do not call list.

They've seem to have resorted to asking for her by name without introducing themselves and will hang up on me if tell them I am her husband who is calling.

Late last night we got a call the wife answered so I called back got a rapid fire salespitch to which I ended with my way in a few moments and told the woman not to call again and was about to tell her it was not the first time I had told them this but by then she had hung up so me being me I went to the FTC website, http://www.ftc.gov/ and filed a detailed report and now at 8:15 in the morning they called again.

I once again put an end to the gibberish but this guy was good and got a few punches in between my polite but stern words and I informed him I had filed the report and that I had at numerous times told them to stop calling.

If you have had anything similar to this happen to you or your parents or another friend or relative that you to file a report with the FTC or whatever Government branch your Country has to handle this kind of matter.

I have to say that I actually own two older Craftmatic beds, went through the same pitch but love to bargain and got a King sized with all the options for $1900 after they started at around 7k and it is the one I took apart for the parts and rebuilt for my wife, but if you do choose to buy one of these you should know that you can bargain them down to around 2k and once again don't take my word google it for yourself...

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

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#3 General Comment

John Kobel, owner of Contour, called me an a*****e!

AUTHOR: Kelley - (USA)

POSTED: Monday, December 27, 2010

Send them this, your an a*s hole.





Thank you, John Kobel













On Dec 26, 2010, at 11:42 AM, Kelley wrote:





Very classy blaming your company's problems on tabloid reporting. And very classy insulting my intelligence with your "average intelligence" remark. I've been in sales for years and have never, ever worked for a company that doesn't price their product and rely on strong-arm sales tactics as they prey on seniors.

Last week I reported your company and your selling practices to Ohio's Attorney General. I forwarded your ridiculous training manual that clearly demonstrates your selling practices to their office and look forward to learning of your company banned from doing business in the state of Ohio. I do a great deal of networking with professionals who work in the senior market and be advised they will learn of your unethical practices as well. Negative feedback on a company, product or service always tends to travel much quicker than positive comments.






Subject: Re: Contour Sales Job, OH
From:john.kobel@contourbeds.com
Date: Fri, 24 Dec 2010 21:35:13 -0500
To:kelleyw

I shouldn't waste my time responding to you, but I feel that you should know some facts. First of all the coupon is worth $500.00 and can be used against the purchase of our Platinum model or used at an on line bedding store for the purchase of a flat bed. Craftmatic does not have a functioning office in Pittsburg, it changed to Contour in January of 2008 and subsequently closed in March of 2009. There are still some legalities under way with that company and the name Craftmatic is still tied in. Due to the license agreement when taking over Craftmatic we have not yet been able to totally separate ourselves from the name, but can assure you that we are a complete and totally separate company. Craftmatic has violated the agreement and started selling beds over the phone in Florida. I can say no more about this as legal proceedings are now under way. Yes we do allow assistance from a sales manager to allow a sales person to give an extra discount, just like everywhere in the country that sells anything. Have you ever purchased a car and received a better price from the manager or asked a manager at Macy's department store for a better price. It is a age old practice. There are over one million Craftmatic or Contour customers nationwide. Craftmatic was selling beds since 1974 and we under the name Contour since 2008. With over a million customers and less than 1/2 of 1% complaints is fantastic and far less than the complaints filed against the company you purchased your car from or companies like IBM, Sears, Ebay and on and on. The person with average intelligence knows tabloids like inside edition and blogs on the internet are distorted, never report the full and true story. The only salespeople you hear complaining are those who were not successful with our company and choose to blame it on us. I have over 100 successful sales representatives who will tell you Contour is the best company they ever worked for and you can find a few who will tell you we are the worst company they ever worked for. I can tell you we are one company treating everyone the same way. We pride ourself in the way we handle our business and all of our business practices are ethical, above board and I am proud to be a part of it. It is a shame that some of the bad press towards Craftmatic filters through to us, but we are working through legal avenues to once and for all to be recognized as a different company. I respect your right to conclude as you choose but I must advise that you listen to yourself instead of listening to nonsense on the internet or on tabloid television programs which are no different than the National Enquire and we all know how ridiculous there reporting is. Kelley, I wish you the best, would advise avoiding tabloids and nonsense on the internet. God bless you, Merry Christmas and and best wishes for a prosperous New Year.










Thank you, John Kobel













On Dec 23, 2010, at 2:20 PM, Kelley wrote:





Research is very important to me. That being said, I have placed calls and visited certain sites leading me to decide working for your company will prove to be an inappropriate fit. I will not mislead seniors into thinking they're being presented with a $500 coupon that is ultimately worthless. I also discovered Craftmatic has an office in Pittsburgh (training venue?) and has been operating, again, in southern Florida since January of 2010. Based on consequences brought on them by that state's Attorney General, their sales practice no longer includes an in home visit by a live representative. I also learned your sales support consists of calling the home office to get permission to "discount" your product. Shameful.http://www.insideedition.com/news.aspx?storyId=1391






From:john.kobel@contourbeds.com
Date: Thu, 23 Dec 2010 09:54:13 -0500
Subject: Contour Sales Job, OH
To:kelleyw































Kelley W,




I am encouraged after our conversation today. I am planning a training seminar within striking distance to where you live the first week of January, starting on 1/04. I hope to invite you to that class.





Please go to the following Link and fill out our sales representative application no later than tomorrow:










Also, per our discussion, please review the attached training manual below.





Call me Monday morning at 1-800-704-0052 at 8:45 AM your time to review the manual. If I do not hear from you, I will consider that you have changed your mind and no longer have an interest in in a sales position with Contour. Pleasedo not print this manual. If we come to an agreement, you will receive a manual at the training seminar. I look forward to hearing from you on Monday.











Thank you, John Kobel






































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#2 General Comment

Contour beds

AUTHOR: Obey - (United States of America)

POSTED: Sunday, January 10, 2010


If you were truly from Fort Myers, Florida, then you would know that Fort Myers is spelled only one way "Fort Myers" without abbreviation.  It burns me to no end when morons do not take the time to write a report about any company and then state that they are from that specific area when they do not know how to spell the city that they are supposedly from.

"Morons" in general, "The Ripoff Report", at one time was for legitimate complaints.  Now, it seems, that people who do not know grammar, and syntax, proper capitalization, or spelling can air whatever is on their "little/feeble minds".

If you are going to complain about anything, make sure you have all of the facts before you open your mouth.  Just because you are an American citizen, it does not give you a right to say anything, unless you are willing to become proactive via a grass roots method or whatever non-violent way in order to effect change.



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#1 UPDATE Employee

Contour Adjustable Beds Still Beware

AUTHOR: Ms. Anonymous - (U.S.A.)

POSTED: Friday, May 29, 2009

Well Anonymous a little over a year later and the B.S. still continues, only now with more bad business tactics.

Consumers: Forget about getting your refund back. The owner Larry Bardin changed the name of his company from M & J Systems to J & M Invest In Rest LLC
for a reason, to avoid the $1000's he owes customers for refunds on beds that they ordered and had been waiting (some over a month) to be delivered.

The employees who do work really hard to make sales for this company (yes, by lieing to the customers about the same sweepstakes and now a $500 certificate) have to wait weeks, even months to receive thier bonus money. We also found out that our insurance policy had been cancelled a month ago and yet the owner is still taking the insurance money out of our checks. And to top it off, Larry Bardin has been stealing hours off of our time cards!!!

Something seriously needs to be done with this man!!!

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