CrankBrothers Chainreactioncycles.com mountain bike components, pedals, wheels, stems, Internet

very dissatisfied with the level of warranty service offered by CrankBrothers on my EggBeater 3 Pedal.  I have had Eggbeaters for sometime now, and the Spring broke.  According to a Metals expert, the company who cast the metal spring made it to "HARD." This was in his expert opinion the reason the metal spring stressed and broke.  According to Crank Brothers, they felt the EggBeater pedal needed to be taken care of better.  It needed a yearly servicing for $20+ shipping and handling, then the Spring would not have broken.  When asked what they could do for me, they offered to UPGRADE me to the NEW Series of EggBeater 3 at $60 for the pair.  This is the same upgrade any client can get, so it really didn't address my warranty issue. Nore did it address my loyalty as long time customer, I asked for something a little better.  They said, well they could Warranty the Spring for $5 plus $9 Shipping and handling.  What?  I am paying you to WARRANTY SOMETHING?  But on the Website Crankbrothers.com they have that, "crankbrothers offers a generous warranty on materials and workmanship."   If you have EggBeater Mountain bike Pedals, I feel for you, because when they fail, which they will, you will have to Pay to replace them, and the "warranty that Crank brothers offer" is limited at best, or more than likely none existent.  If you are looking for SPD Pedals or Mountain Bike Pedals stay away from Crankbrothers and the eggbeater 1.  Actually any of the Eggbeater pedals are likely to fail you in the same place.  Eggbeater 3, for XC/Race quality pedal and the Eggbeater 2 I would suggest to stay away from.  Also make sure you read google places on crankbrothers and chainreactioncycles.com because they are same company with repeated upset customers over the poor level of service offered.  Cheap is what you get.....