Complaint Review: CREATIVE VISION ELECTRONICS - SECAUCUS New Jersey
- CREATIVE VISION ELECTRONICS 75 SEAVIEW DRIVE SECAUCUS, New Jersey U.S.A.
- Phone: 201-770-0005
- Web:
- Category: Miscellaneous Electronics
CREATIVE VISION ELECTRONICS ripoff return samsung MP3 player for new one SECAUCUS New Jersey
*Author of original report: COMPANY SENT NEW PLAYER, RESOLVED ISSUE
*Author of original report: CVE CREATIVE VISION ELECTRONICS RIP OFF
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I purchased a Samsung YH-820. The hard-drive crashed about 3 months after receiving it. I took it back to Sears, they gave me another one. It worked fine for about 2-3 months, and hard-drive crashed again. It won't even turn on. So, Samsung tells me to send it to CVE Inc., in Secaucus, NJ to a company they contract with that will send out a new Samsung MP3 player, in exchange for the old one. So, I send it out, wrapped in heavy duty plastic, wrapped around a letter, in a mailing envelope. With the transaction number even on the outside of the letter. I wait two weeks, I hear nothing. I call, leave a message, I hear nothing. So, I call again, get a customer service person, who says they have not received it. BULLSHIT. The lady says, do you have tracking? I did not send it with a tracking number, although I should have. She gave me some lame explaination, "Maybe someone got it and opened it up and stole it". It was broken for God's sake, a piece of junk. There was no way for anyone to know what was in that envelope. It was heavily padded. What a crock of s**t. BE WARNED OF THIS COMPANY. SEND YOUR BROKEN SAMSUNG MP3 PLAYERS BACK WITH FED EX, UPS, OR CERTIFIED MAIL, BECAUSE THEY WILL TRY TO RIP U OFF!
Lisa
Pittsburgh, Pennsylvania
U.S.A.
This report was posted on Ripoff Report on 08/03/2006 12:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/creative-vision-electronics/secaucus-new-jersey-07094/creative-vision-electronics-ripoff-return-samsung-mp3-player-for-new-one-secaucus-new-jers-204363. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#2 Author of original report
COMPANY SENT NEW PLAYER, RESOLVED ISSUE
AUTHOR: Lisa - (U.S.A.)
SUBMITTED: Thursday, August 10, 2006
CVE sent a new MP3 one week later without incident.
#1 Author of original report
CVE CREATIVE VISION ELECTRONICS RIP OFF
AUTHOR: Lisa - (U.S.A.)
SUBMITTED: Thursday, August 03, 2006
CVE INC. IS THE NAME THEY GO BY VIA SAMSUNG. I HAD TO DO SOME DIGGING TO FIND THEIR COMPANY AND PHONE NUMBER.
Advertisers above have met our
strict standards for business conduct.