Complaint Review: Credit Acceptance Corp - Detroit Michigan
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- Author Not Confirmed
- Credit Acceptance Corp Detroit, Michigan United States of America
- Phone: 800-634-1506
- Web: www.creditacceptance.com
- Category: Car Financing
Credit Acceptance Corp have not returned our first payment, we decided to pay cash for the car, and we still have not recieved our payment back after numerous calls, never a supervisor available, it has been over 8 weeks an Detroit, Michigan
*Consumer Suggestion: What you say makes no sense
Show customers why they should trust your business over your competitors...
we purchased a 2001 ford mustang and we were going to finace the car, we received our payment book from credit acceptance and made the first payment within 3 weeks of receiving the payment book, payment was due on June 8th 2011, then we decided to pay the car in cash, we received our title from Vann Dodge in Vineland NJ, and contacted credit acceptance and said we would receive our payment of $296.87, it has not been eight weeks, and after numerous phone calls and trying to get a supervisor has been impossible. we have not received any contact and all our phone contact with them so we are now out 296.87. What a rip off
This report was posted on Ripoff Report on 08/08/2011 07:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/credit-acceptance-corp/detroit-michigan-48255/credit-acceptance-corp-have-not-returned-our-first-payment-we-decided-to-pay-cash-for-th-762672. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
What you say makes no sense
AUTHOR: In my opinion - (U.S.A.)
SUBMITTED: Friday, August 26, 2011
You said ... "we received our payment book from credit acceptance and made the first payment within 3 weeks of receiving the payment book" -- If this is the case than Credit Acceptance processed the loan docs & you have an active account with them. Apparently they paid the dealer for the car.
You also stated that you paid the car in cash. Who did you make the payment to? If you paid the dealer, you should not have since the loan was with the finance company. You need to contact the dealer .. it seems that they were paid twice for the car. Also, you need to hope this does not have a negitave affect on your credit.
Good Luck
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