Complaint Review: credit acceptance - detroit Michigan
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- Author Confirmed
- credit acceptance po box 551888 detroit, Michigan USA
- Phone: 8006341506
- Web:
- Category: Car Financing
credit acceptance repossessed car no warning detroit Michigan
*Consumer Comment: No one screwed you but yourself
*Consumer Comment: The Commonality With All The Subprime Complainers
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My car is financed through Credit Acceptance. From the begining of the loan with them I have had nothing but problems. I admit there were a few times I was going to be late so I called them and was treated like dirt. I continue to pay the payments and finally got to where the car to be paid off in Aug 2015. I kept paying every month to make sure everything was paid because I was sure they were showing late fees or something until this last month. I did not make a payment, but sent them a letter requesting the payoff. Their answer was to repo my car during the night out of my apartment parking lot. All my possessions are still in it. They could have come to my door to let me know they were doing this.
I refuse to talk to these agents because they are rude. They treat you like you are dirt! Sorry I had some problems over the last several years but I was paying. There was not reason for them to take my car. All they had to do was respond to my letter in writing as I requested. I believe after reading all of the complaints from other customers, that this is what Credit Acceptance does. They wait until a car is almost paid off or fake payment records so they can take the vehicles and make more money by selling repo's. They are not a company with integrity. They prey on people that have fallen on hard times and make it seem like they are your saving grace while the charge an extremely high interest rate , make your payments a weight around your neck and treat you like dirt .
So , todsy I cannot go to work and I have to call to see where my car is so I can get my personal property. I will get in trouble for not being at work today so I have that to deal with too. I will get through this and i have learned a lesson.
Congratulations Credit Acceptance, you have screwed another consumer!
This report was posted on Ripoff Report on 04/06/2016 04:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/credit-acceptance/detroit-michigan-48255/credit-acceptance-repossessed-car-no-warning-detroit-michigan-1298084. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
No one screwed you but yourself
AUTHOR: Empire - (USA)
SUBMITTED: Monday, April 11, 2016
>I did not make a payment, but sent them a letter requesting the payoff.
So it's perfectly acceptable for you to change the terms of the contract that you signed with no warning to Acceptance? And yet, you feel THEY were wrong to respond to your behavior by repossessing the car with no warning? Where's the logic here?
>So , todsy I cannot go to work and I have to call to see where my car is so I can get my personal property. I will get in trouble for not being at work today so I have that to deal with too. I will get through this and i have learned a lesson.
You cannot go to work because of your own carelessness. You will get in trouble because, again, of your own carelessness.
You have learned precisely nothing.
#1 Consumer Comment
The Commonality With All The Subprime Complainers
AUTHOR: Jim - (USA)
SUBMITTED: Wednesday, April 06, 2016
You didn't do what you promised to do...make each and every payment on time...they exercise their right to do a repo and oh how terrible they are! The only people who have problems with this subprime deadbeat lender are those who don't make their payments! By so doing, it was YOU who turned on the collections machine and YOU who ran up extra interest and late fees. Neither they or any other lender are your friends. They aren't a charity nor are they here to "help" you. "Help" in the deadbeat's vocabulary means "I want to make my payments when I want and for the amount I decide." People who do what they promised to do by signing the contract, don't have problems with subprime deadbeat lenders and they never hear from them either. They make their payments on time and everything is well. Oh one more thing...don't bother writing back claiming I must work for them. Let me save you the effort...I don't! Instead, concentrate on learning to be responsible with your money. You were placed with a subprime deadbeat lender because YOU have a reputation of not paying your bills on time otherwise you would have been financed by a bank.
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