Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #643361

Complaint Review: Mineral Elements by Eden - Harrisburg Pennsylvania

  • Submitted:
  • Updated:
  • Reported By: canadalady52 — Santa Ana California United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Mineral Elements by Eden 147 North Cameron Street Harrisburg, Pennsylvania United States of America

Mineral Elements by Eden Took $130.14 out of account Harrisburg, Pennsylvania

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I received a telephone call at work that I could receive a "trial" offer for $9.32 of Mineral Element Makeup by Eden. I was told the makeup would provide full coverage and make my skin look smooth. The money came out of my account within minutes. Three days later I received a box with "trial size containers" of the product. After trying the makeup, my skin broke out in a rash and the makeup did not coverage as I was told. The next day I went online and canceled. I received a return email back saying my account was canceled and I would not receive additional products. On Tuesday, September 21st I checked my account and noticed a charge of $130.41 for the Mineral Element Makeup. I call the company and was told by Melissa that although I canceled the membership, I did not return the product. When I offered to send everything back, I was told they could not accept "used" product. I was told by Melissa the best she could do for me was give me a credit in the amount of $65.00 within 10 to 20 days. When I asked Melissa for her last name I was told she was not allowed to give her last name out to anyone. She told me her employee number was 1066. The same number she gave me for a confirmation. When I told Melissa that I was going to file a complaint against the company, her reply was do whatever you want.

This report was posted on Ripoff Report on 09/22/2010 03:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mineral-elements-by-eden/harrisburg-pennsylvania-17101/mineral-elements-by-eden-took-13014-out-of-account-harrisburg-pennsylvania-643361. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now