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Report: #433871

Complaint Review: Leaders Merchant Card Services - Walnut Creek California

  • Submitted:
  • Updated:
  • Reported By: Hinesville Georgia
  • Author Confirmed What's this?
  • Why?
  • Leaders Merchant Card Services www.leadersmerchantservices.com Walnut Creek, California U.S.A.

Leaders Merchant Card Services Misrepresented services and prices. Kept charging for years after cancellation Walnut Creek California

*UPDATE Employee: LEADERS would like to help this merchant.

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leaders Merchant Card Services located in a number of CA cities is the most fraudulent credit card servicing companies I have encountered in 16 years of doing business. Almost from the start their fraud department denied credit card charges their sales rep stated we could bill. We fired them after a short period and learned that they were still drafting our business account up to $1315 a year even though we were not using them at all. Registered letters, faxes, and phone calls were in vain. Finally our bank shut them down and refunded our $700 in cancellation fees which were so high because they managed to call our one account two companies. Their customer service supervisor refused to render his name and hung up on us when we asked they refund money. They are a terrible company and should make anyone think twice about listening to any of their account executives. They lie.

Ceo
Hinesville, Georgia
U.S.A.

This report was posted on Ripoff Report on 03/13/2009 11:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/leaders-merchant-card-services/walnut-creek-california/leaders-merchant-card-services-misrepresented-services-and-prices-kept-charging-for-year-433871. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

LEADERS would like to help this merchant.

AUTHOR: Sarah - (U.S.A.)

POSTED: Tuesday, March 17, 2009

Leaders Merchant Services would like the opportunity to help this merchant, but unfortunately his complaint does not provide us enough information to locate his merchant account. We invite this merchant to contact Cindy Schwerdtfeger our Complaint Resolution Specialist @ 877-538-3377 to help him resolve this situation by cancelling out his merchant account and refunding any fees charged incorrectly, if any.

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