Complaint Review: Credit Guard Inc
Credit Guard Inc I asked to cancel my contract and CEO was really unprofessional,degrading my character and inappropriate.He also stated that I can go ahead and cancel but my request for my refund will be denied.He al Las Vegas, Nevada
*UPDATE Employee: Company reply
I call 9/22/11 and left message.Tim Clark (CEO) returned my call and I explained to him that I was not very happy with the results that is when Tim responded inappropriately stating, "Well its not my fault that you have bad credit, you got yourself in this situation". I replied and stated that he is very unprofessional to be talking to his customers that way and what they took off my credit report I could of done it myself. Tim shouted back and said " Why don't you come to my office and do it then, its not so easy as you think it is" . I asked him if this call was being recorded and he said NO! I asked him if I can speak to his manager.
He said " I am the manager". I told him that if he keeps shouting and talking to me this way our conversation will end. He then stated that he was not shouting. I then said," I would rather cancel my contract because I am unable to carry a conversation with someone very unprofessional and a scammer. He then stated that I can go ahead and cancel but my request for my refund but it will be denied! I then gave him my fax number to fax me cancellation form. I felt threatened, degraded my character, threatened that if I cancelled it would be denied anyways without even looking into it and disrespected as a so called "value client".
This report was posted on Ripoff Report on 09/22/2011 07:54 PM and is a permanent record located here: http://www.ripoffreport.com/reports/credit-guard-inc/las-vegas-nevada-89117/credit-guard-inc-i-asked-to-cancel-my-contract-and-ceo-was-really-unprofessionaldegradin-780188. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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