• Report: #923689
Complaint Review:

Credit Inform

  • Submitted: Tue, August 07, 2012
  • Updated: Tue, August 07, 2012

  • Reported By: Billy — Weare New Hampshire United States of America
Credit Inform
Internet United States of America

Credit Inform Recurring monthly charges even after canceling. Refuse to refund money, Internet

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Credit inform which you are automatically signed up for through Capital One credit cards has continued to charge me a monthly fee. This, after I called and cancelled their service upon receiving my credit card in the mail.
The first time I called to cancel, Credit Inform conveniently did not give me a cancellation number. Which I did not know I needed to have. Without this number as "proof" that I called to cancel they continued to charge my card 8.99 a month.
When I called a few months later again they said I did not cancel the first time. They will not refund the charges.

This report was posted on Ripoff Report on 08/07/2012 10:56 AM and is a permanent record located here: http://www.ripoffreport.com/reports/credit-inform/internet/credit-inform-recurring-monthly-charges-even-after-canceling-refuse-to-refund-money-int-923689. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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