Of course my story starts out the same as everyones, I was trying to build my credit and this company called me with all them promises they did everyone else. The only difference with me is after I told one rep, Eric Hawthorne ID# 5196, to sign me up I kept getting calls from other reps trying to get me to sign up. After about the third other rep I called back and asked the status of my account and was advised that it was still pending. I then told the rep that that is good, CANCEL my request. I did this back around July 15, 2007 and on July 18th not only did $211.96 come out of my account, an extra $200 also came out. Once I tried to pay a bill and it said I didn't have the funds I pulled up my account and found out what happened. I will say after MANY calls and Many reps with bad attitudes I finally got back back $400.00, one on 8/2/07 and the other on 8/15/07. The only problem with that is they caused me two $30 overwithdrawel charges, One $30 clearing fee charge, one $30 fee from a company I mailed payment to before they took the money out and once it got to them I didn't have the money for so they sent the check back to my back, and they also haven't reimbursed me for the $11.95 that was supposed to go toward signing up for a credit report. Again all this started around July 15, 2007 and here it is October 19, 2007. I've have one supervisor tell me that there is a different company who mails out the overdraft charges, I've been thru being told that management changed so I needed to re-fax all my overdraft info because everything was lost, I've had one thel me he personally went back and show my check in a stack of about 200 and it was going in the mail right then, and I've had many reps tell me that they spoke with their supervisor and to give them a call back in 48 hours and an update will be on my account. After being told that about 4 times I called back today and the "update" read 'supervisor checking to see why overdraft charges haven't been paid yet.' And on top of all this , they have in their records that I've only requested $40.00. It went from $70, which it was b-4 this last check, to $40 in the same person's notes on the same day.