ED Magedson – Founder
CreditOne BankCity of Industry, California USA
CreditOne Bank Lousy customer service City of Industry California
Company has an auto pickup line that dials you, you stay on hold for up a minute waiting for a thick accent person who you can't understand to talk to you. They ask you repetitive stupid questions after they pickup. Then you ask to speak to customer service and they can't transfer you and you have to start all over again through the process.
I finally got sent to a spanish speaking person who then transfered me back to the origianl source who started the same procedure again. It was a stupid cycle and such a waste of time. I had requested that they stop calling my cell phone but they did not. This company is outsourced driven-I will pay my debt off and never never use them again.
This report was posted on Ripoff Report on 09/11/2013 11:16 AM and is a permanent record located here: http://www.ripoffreport.com/reports/creditone-bank/city-of-industry-california-91716-0500/creditone-bank-lousy-customer-service-city-of-industry-california-1083628. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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