Report: #1141812

Complaint Review:

  • Submitted: Fri, April 25, 2014
  • Updated: Fri, April 25, 2014
  • Reported By: Will — Milpitas California

    USA Double charging customer, unauthorized monthly monitoring charges Allen, Texas Internet

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I went to to order a one-time 3 bureaus report on Jan'2014.  The web advertisement and web charge confirmation both stated one time $12.95.  Four months later when I reviewed my bank statement, I found that I was double-charge over $25 in Jan when first download the report, then there was a deceiving/misleading monthly charge going unnoticed for 3-4 months each month at $12.95/each month.  When I found out the charge and called the company to cancel, they said they would not get back to me the 4 month charge even they understood that I didn't intent to order the monthly service after downloading the report in Jan.  Basically I had paid $78 for a report that is advertised for $12.  The web site is intentionally misleading the subscriber, do not let it happen to you or you will pay 4-5 times what you were signing up for.

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This report was posted on Ripoff Report on 04/25/2014 06:14 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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