• Report: #977500
Complaint Review:

Credo Mobile

  • Submitted: Mon, December 03, 2012
  • Updated: Mon, December 03, 2012

  • Reported By: Celia — Coral Springs Florida United States of America
Credo Mobile
Internet United States of America

Credo Mobile Credo Mobile: A good deed turned sour , Internet

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I switched to Credo Mobile a couple of months ago after being with one of the big cell phone companies for more than 7 years. I believe in their charitable contributions to worthy causes so I felt than since we vote with our pocket, this was the right thing to do.  I spoke at length with the company's rep assuming that he would sign me up for a comparable plan that I had with my previous cell phone company. During the sign up process I was in front of my computer explaining to him what exactly I had. Little did I know that I would end up with the most outrageous bill I've ever had for overage charges.! After speaking with a rep they were only able to lower the bill by a small fraction. I am obviously going to end my service when the two year agreement is up. I do not advice anyone to switch to this company. The service is average: lots of dropped calls and other issues.  The pros: their reps have very good customer service skills but they are very rigid, and cannot do much about issues like mine.

This report was posted on Ripoff Report on 12/03/2012 04:36 PM and is a permanent record located here: http://www.ripoffreport.com/reports/credo-mobile/internet/credo-mobile-credo-mobile-a-good-deed-turned-sour-internet-977500. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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