Report: #678838

Complaint Review: Crescent Merchant Processing

  • Submitted: Wed, January 05, 2011
  • Updated: Wed, January 05, 2011
  • Reported By: Ripping of home daycare — Austin Texas United States of America
  • Crescent Merchant Processing
    12700 Park central
    dallas, Texas
    United States of America

Crescent Merchant Processing Taking what they want out of my bank account in fees and I am not using the service after they agreed on one fee they are now taking another I have never used the service and they won't cancel it. dallas, Texas

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Last year a saleman called me and asked if I would talk with him about using Crescent processing to process payments for my home daycare, I told them I did not think I had enough volume to do this because I only care for a few children. Cresent processing said I would only be charged for the machine if I didn't use it. The saleman came out I talked to him and the company and was told I'd be charged $6.95 cents I repeated that I did not think parent would use the service, I was told to try it and I would only be charged for the usuage.

Cresent started taking money from my account and has changed amounts 3-4 time $6.95 to over $100.00 and the machine is not even plugged up. I tried to talk to customer service several time and my bank, customer service finally said they would charge me $495.00 to give back the machine. Cresent told me that I'd signed a contract for 4 years and I almost passed out the saleman told me it was for a year. The contract was 20-25 pages long and customer service said read page 8, I did and it was true, however, when I signed the contract I didn't have time to read it. The salesman came to the door, very nice guy I might ad, I was carrying a crying child, he told me that he was in a hurry and if I signed everything would be ok. He said he was suppose to go over the contract and sign on his computer but it wasn't working so I could sign

and it would be ok. I signed for the $6.95 and they begin billing me over $20 dollars

then it was over $100.00 back to $11.50 now over $100.00 again. I tried to stop payments but my back said I could not I called them and each time I get "well we have to spend money too and if you tried maybe your parents would use at least $300.00 a month. I unpluged the machine and put it in a box. I was just going to chalk it up to

poor judgement but now they have taking more than $300.00 from my account and I cannot afford this. I have to buy food for 12 children and pay an employee. I cannot afford to give money away like this.

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This report was posted on Ripoff Report on 01/05/2011 06:40 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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