Complaint Review: Cricket Broadband - Internet
- Cricket Broadband Internet United States of America
- Phone: 1-800-922-5158
- Web: Www.mycricket.com
- Category: Internet Service Providers
Cricket Broadband Cricket broadband throttles your service before reaching cap! Internet
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I signed up for the $65 per month plan. Data cap was set to 7.5 gb. Once i came close to 5gb, Cricket began to throttle my usage. The throttle was so bad, i was getting less than 10kbps.
I called their support and was told that the cap would be lifted at the 1st of the month.
Well... What a fool I was. I paid the bill and it is now the 1st. Guess what?!?!
Data cap not lifted!
I called tech support again and some Idian fellow told me to wait 24hrs as my cap was reset to zero and the system needs to update before my cap is listed!
I explained that I paid the bill before my due date and they are holding my usage hostage an additional day, and that is if what he was saying is true.
The tech support guy at Cricket told me he has had this problem with Cricket since the years he has worked there, in his very rude and demeaning tone of voice!
STAY AWAY FROM Cricket broadband!
You will be sorry!
This report was posted on Ripoff Report on 08/01/2012 05:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cricket-broadband/internet/cricket-broadband-cricket-broadband-throttles-your-service-before-reaching-cap-internet-921123. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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